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2009 Survey Resources

Current Issues Article

EDUCAUSE Review (Vol. 44, No. 4, July/August 2009) – "Top-Ten IT Issues, 2009"
This article focuses on the top-ten issues that IT leaders identified as the most important for their institutions to resolve for strategic success.
HTML format | PDF format

Demographic Survey Response Tables

The following tables present detailed survey response results for all four questions broken down by Carnegie Class groupings, institutional size, governance, and international/US.

Recommended Reading and Resources

Items below that are two or more years old have been judged to still have relevance to the higher education IT community, either for general principles or specific guidelines. In addition to the cited resources, nearly all of the top-ten issues are also covered in recent conference presentation materials (typically PowerPoint presentations), blogs, feeds, online seminar archives, podcasts, and wikis that you can access by browsing and searching particular issues/topics in the EDUCAUSE Resource Center.

Funding IT
Administrative/ERP Information Systems
Security
Infrastructure/Cyberinfrastructure
Teaching and Learning with Technology
Identity/Access management
Governance, Organization, and Leadership for IT
Disaster Recovery/Business Continuity
Agility/Adaptability/Responsiveness
Learning Management Systems

#1 Funding IT

IT Funding resources from the EDUCAUSE Resource Center
Economic Downturn resources from the EDUCAUSE Resource Center
Goldstein, K. "Preparing the Next IT Leaders: Financial Management." EDUCAUSE Quarterly, vol. 30, no. 2 (2007): 61–63.
Goldstein, P. IT Collaboration: Multi-Institutional Partnerships to Develop, Manage, and Operate IT Resources (2007). Research Study published by the EDUCAUSE Center for Applied Research.
Goldstein, P. Managing the Funding Gap: How Today's Economic Downturn Is Impacting IT Leaders and Their Organizations. EDUCAUSE White Paper, (2009)
McClure, A. "Technology Spending Survey '08." University Business, December 2007.
McRobbie, M. "The Place of Information Technology in Planning for Innovation." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 12–13.
Stewart, B. Toward Sustainable Funding for Information Technology Infrastructure (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research.

#2 Administrative/ERP/Information Systems

Administrative Systems resources from the EDUCAUSE Resource Center
Dodds, T and Maier, T. ERPs and the Academy: The Benefits and the Problems (2009) Presented at the EDUCAUSE 2009 Enterprise Information and Technology Conference.
Currie, C. "Looking Toward the Future of Core Administrative Systems" (2006). Presentation at EDUCAUSE 2006 Annual Conference.
Green, K. "Prodding the ERP Turtle." EDUCAUSE Review, vol. 42, no. 7 (November/December 2007): 148–149.
Hughes, J. and Beer, R. "A Security Checklist for ERP Implementations." EDUCAUSE Quarterly, vol. 30, no. 4 (2007): 7–10.
Mahon, E. Implementing an ERP on Time and on Budget: An Innovative, Inclusive Approach (2009) Research Bulletin published by the EDUCAUSE Center for Applied Research.
Spencer, R. and Dodds, T. Next Generation Administrative Systems: Philosophy, Principles, and Technology (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research.
Stunden, A. "The Toughest IT Challenge." EDUCAUSE Review, vol. 41, no. 3 (May/June 2006): 32–42.

#3 Security

Cybersecurity resources from the EDUCAUSE Resource Center
Security-themed issue of EDUCAUSE Review, vol. 41, no. 5 (September/October 2006)
Educational Security Incidents
EDUCAUSE/Internet2 Computer and Network Security Task Force. Computer Security Video Contest. EDUCAUSE.
EDUCAUSE/Internet2 Computer and Network Security Task Force. Confidential Data Handling Blueprint (2007).
EDUCAUSE/Internet2 Computer and Network Security Task Force. Cybersecurity Awareness Resource Library. EDUCAUSE.
EDUCAUSE/Internet2 Computer and Network Security Task Force. Data Incident Notification Toolkit. EDUCAUSE (2007).
EDUCAUSE/Internet2 Computer and Network Security Task Force. Effective Security Practices Guide. EDUCAUSE (2008).
Clark, T. and Sitko, T. "Information Security Governance: Standardizing the Practice of Information Security". (2009) Research Bulletin published by the EDUCAUSE Center for Applied Research.
Clark, T. "Securing Institutional Data: Let's Make It Everyone's Business" (2009) Research Bulletin published by the EDUCAUSE Center for Applied Research.
Goodyear, M. "IT Security Officer Survey." (2008) Survey instrument for study of IT security officers in higher education to be published by the EDUCAUSE Center for Applied Research.
Schneider, F. "What Price Insularity? Reflections About Computer Security Failings." EDUCAUSE Live! Podcast (2008).
Schneier, B. "Bruce Schneier on Information Security: Ten Trends." EDUCAUSE 2007 Annual Conference Podcast (2007).
Siegel, P. "Data Breaches in Higher Education: From Concern to Action." EDUCAUSE Review, vol. 43, no. 1 (January/February 2008): 72–73.

#4 Infrastructure/Cyberinfrastructure

Cyberinfrastructure resources from the EDUCAUSE Resource Center
American Council of Learned Societies Commission on Cyberinfrastructure for the Humanities and Social Sciences, "Our Cultural Commonwealth" (2006)
Collie, B., Byers, W., Evans, S., Hrybyk, M., and Stewart, J. "Keeping Up with Network Backbone and Endpoint Traffic Growth." Presentation at Net@EDU – State Nets. EDUCAUSE (2008)
EDUCAUSE Net@EDU Campus Cyberinfrastructure Working Group, "Developing a Coherent Cyberinfrastructure from Local Campuses to National Facilities: Challenges and Strategies" (2009)
Enyeart, M., Staman, E., and Valdes, J. "Convergence Is Real." EDUCAUSE Review, vol. 42, no. 2 (March/April 2007): 46–66.
Katz, R. (ed) "The Tower and the Cloud: Higher Education in the Age of Cloud Computing." An EDUCAUSE E-Book, (2008)
Lynch, C. "The Institutional Challenges of Cyberinfrastructure and E-Research." EDUCAUSE Review, vol. 43, no.6 (November/December 2008): 74-88.
Medhi, D. "Networking Research: Trends and Issues" (2007). Presentation at Net@EDU/State Networks Annual Conference.
National Science Foundation Blue-Ribbon Advisory Panel on Cyberinfrastructure, "Revolutionizing Science and Engineering through Cyberinfrastructure", January 2003
Overholtzer, J., Smallen, D., and Weaver, B. "How Much Infrastructure Is Enough?" (2006). Presentation at EDUCAUSE Annual Conference.
Wolf, C. Let's Get Virtual: A Look at Today's Server Virtualization Architectures (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research.

#5 Teaching and Learning with Technology

Teaching and Learning resources from the EDUCAUSE Resource Center
Alexander, B. "Emerging Worlds: Transformative Technologies for Teaching and Learning." ELI Web Seminar (2007).
Campbell, J. "Academic Analytics: A New Tool for a New Era." ELI Web Seminar (2007).
Campbell, J., Oblinger, D., and Colleagues. "Top-Ten Teaching and Learning Issues: 2007." EDUCAUSE Quarterly, vol. 30, no. 3 (2007): 15–22.
Corbeil, J., and Valdes-Corbeil, R. "Are You Ready for Mobile Learning." EDUCAUSE Quarterly, vol. 30, no. 2 (2007): 51–58.
EDUCAUSE Learning Initiative. 7 Things You Should Know About....
EDUCAUSE Learning Initiative Resources.
EDUCAUSE Learning Initiative and The New Media Consortium, The Horizon Report, 2009 Edition (2009). The New Media Consortium.
The EDUCAUSE Top Teaching and Learning Challenges 2009, ELI
Lombardi, M. "Authentic Learning for the 21st Century: An Overview." EDUCAUSE Learning Initiative white paper (2007).
Lombardi, M. "Making the Grade: The Role of Assessment in Authentic Learning." EDUCAUSE Learning Initiative white paper (2008).
Moser, F. "Faculty Adoption of Educational Technology." EDUCAUSE Quarterly, vol. 30, no. 1 (2007): 66–69.
Roberts, E., Bentley, K., Woolsey, K., and Sumner, T. "Transforming Digital Content into Learning." Presentation at 2007 ECAR Symposium (2007).

#6 Identity/Access Management

Identity and Access Management resources from the EDUCAUSE Resource Center
Campus Architectural Middleware Planning (CAMP) Workshops
Devoti, S. "Identity Management." Presentation at Net@EDU – State Nets. EDUCAUSE (2008).
Dickinson, D., and Guenther, D. "Identity Management – The Legacy and Real Solutions." EDUCAUSE 2007 Annual Conference Podcast (2007).
Dobbins, G. and Ribbeck, B. "Identity and Access management: Establishing a Common Vision" (2007). Presentation at EDUCAUSE Security Professionals Conference.
Giltner, J. and Rabideau, C. "Managing the Life Cycle of Users Through Identity and Access Management" (2007). Presentation at EDUCAUSE Security Professionals Conference.
Harper, J. "Identity Crisis: How Identification Is Overused and Misunderstood." Presentation at 2007 EDUCAUSE Policy Conference (2007).
Hawkins, B. "What Higher Ed Leaders Need to Know About IdM." EDUCAUSE Review, vol. 42, no. 5 (September/October 2007): 84–85.
Katz, R. and Dodds, T. International Study of Identity Management and IT Security in Higher Education (2007). Research Study published by the EDUCAUSE Center for Applied Research.

#7 Governance, Organization, and Leadership for IT

Leadership resources from the EDUCAUSE Resource Center
EDUCAUSE Core Data Survey 2007, IT Organization, Staffing and Planning. EDUCAUSE (2007).
Brittain, F., Broyles, N., Dagefoerde, D., Longenecker, V., Stuenkel, M. "Organizing IT for Optimal Value: Which IT Governance Structure Is Best for Your Organization?" EDUCAUSE 2008 Annual Conference Podcast.
Golden, C., Holland, N., Luker, M., and Yanosky, R. "A Report on the EDUCAUSE Information Technology Governance Summit." (2007) EDUCAUSE
Goodyear, M., and Golden, C. T. "Leadership Transitions: Keys for Success." EDUCAUSE Quarterly, vol. 31, no. 1 (2008): 52–54.
Hawkins, B. "Learning to Drive (and Other Lessons Learned Along the Way)." EDUCAUSE 2007 Annual Conference Podcast.
Hawkins, B. "Winds of Change: Charting the Course for IT in the Twenty-First Century." EDUCAUSE Review, 42, no. 6 (November/December 2007): 54–71.
Hawkins, B. and Oblinger, D. "The Myth About Controlling IT." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 20–21.
Krueger, D. "Decentralized IT Governance and Policy in Higher Education" (2009). Research Bulletin published by the EDUCAUSE Center for Applied Research.
Waggener, S., Rowe, T, Rickards, J., Hites, M., Fischer, D., Bielec, J., Gonzales, G., Gonick, L., Wheeler, B., Jackson, G., Voss, B., Hogue, W., Katz, R. "The Organization of the Organization: CIOs' Views on the Role of Central IT." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 24–53.
Yanosky, R., and McRedie, "IT Governance: Solid Structures and Practical Politics." (2007) Presentation at ECAR Symposium.
Zastrocky, M. "IT Leadership and the Role of the CIO – The Annual Gartner/EDUCAUSE Update." EDUCAUSE 2007 Annual Conference Session Podcast (2007).

#8 Disaster Recovery/Business Continuity

Business Continuity Planning resources from the EDUCAUSE Resource Center
Balakrishnan, S., Sapp, J., Spangler, E., and Spicer, D. Changing Ideas of Campus Disaster Recovery: Designing Resiliency into Systems (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research.
Business Continuity Planning Toolkit, (2008) EDUCAUSE/Internet2 Computer and Network Security Task Force.
Childs, M. "Hazards and Hurricanes: Hallmarks of IT Readiness, Response, and Recovery" (2008). Case Study published by the EDUCAUSE Center for Applied Research.
Federal Emergency Management Association (FEMA). "National Incident Management System."
Golden, C. and Holland, N. "A Report on the Business Continuity Summit" (2006). EDUCAUSE.
Golden, C. and Oblinger, D. "The Myth About Business Continuity and Disaster Recovery: 'We've Got Backups, So We're Ready for Any Disaster'." EDUCAUSE Review, vol. 42, no. 3 (May/June 2007): 10–11.
Gregory, E., and Hover, C. Business Continuity Certification in Higher Education (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research.
Hawkins, B., Sliman, D., O'Quinn, F. "Weathering the Storm—Preparing For, Responding To, and Recovering From Emergencies." EDUCAUSE 2007 Annual Conference Podcast.
Voss, B. "What Would Ozymandias Think about Disaster Planning?." EDUCAUSE Review, vol. 41, no. 2 (March/April 2006): 76–77.
Yanosky, R. Shelter From the Storm: IT and Business Continuity in Higher Education (2007). Research Study published by the EDUCAUSE Center for Applied Research.

#9 Agility/Adaptability/Responsiveness

Change Management resources from the EDUCAUSE Resource Center
Agee, A. "The Four Pillars: A Framework for Improving IT Management." EDUCAUSE Quarterly, vol. 28, no. 4 (2005): 44–47.
Bielec, J., Choudhury, S., McCreadie, M., Stearn, N. "The Technology Revolution in Higher Education: IT as a Catalyst of Change." EDUCAUSE Mid-Atlantic Regional Conference 2009 Podcast.
Bleed, R. "A Disruptive Innovation Arrives." EDUCAUSE Review, vol. 42, no. 1 (January/February 2007): 72–73.
Fernandez, L. "Managing Change on Campus: Revolution and Counterrevolution." EDUCAUSE Quarterly, vol. 28, no. 3 (2005): 11–13.
Graves, W. "Voluntary Counter-Reformation: Stepping Up to the Challenge." EDUCAUSE Review, vol. 42, no. 4 (July/August 2007): 26–39.
Phelps, J. and Ruzicka, T. "Collaborative Development: A New Culture Affects an Old Organization" EDUCAUSE Quarterly, vol. 31, no. 3 (July-September 2008): 38–45.
Smith, D. "Improving IT Governance Through Formal Change Management." Presentation at EDUCAUSE 2007 Annual Conference.
Wedge, C. "Leading Change: An Exploratory Process." EDUCAUSE Review, vol. 41, no. 6 (November/December 2006): 10–11.

#10 Learning Management Systems

CMS resources from the EDUCAUSE Resource Center
Brown, M. "Mashing Up the Once and Future CMS." EDUCAUSE Review, vol. 42, no. 2 (March/April 2007): 8–9.
Campbell, J. "The Grand Challenge: Using Analytics to Predict Student Success" (2007). Presentation at EDUCAUSE Midwest Regional Conference.
Caruso, J. Measuring Student Experiences With Course Management Systems (2006). Research Bulletin published by the EDUCAUSE Center for Applied Research.
Chao, I. "Moving to Moodle: Reflections Two Years Later" EDUCAUSE Quarterly, vol. 31, no. 3 (July-September 2008): 46-52.
Ganjalizadeh, S. and Molina, P. "Overview of Open Source Learning Management Systems." September 15, 2006. EDUCAUSE Evolving Technologies Committee paper.
Landon, B., Henderson, T., and Poulin, R. Peer Comparison of Course/Learning Management Systems, Course Materials Life Cycle, and Related Costs: Final Report. July 19, 2006. Massachusetts Institute of Technology.
Sclater, N. "Web 2.0, Personal Learning Environments, and the Future of Learning Management Systems" (2008). Research Bulletin published by the EDUCAUSE Center for Applied Research.

Resources Current Issues 2011 Survey Resources 2010 Survey Resources 2009 Survey Resources 2008 Survey Resources 2007 Survey Resources 2006 Survey Resources 2005 Survey Resources 2004 Survey Resources 2003 Survey Resources 2002 Survey Resources 2001 Survey Resources 2000 Survey Resources		2009 Survey Resources On This Page Current Issues Article Demographic Survey Response Tables Recommended Reading and Resources 2009 Survey Resources Current Issues Article EDUCAUSE Review (Vol. 44, No. 4, July/August 2009) – "Top-Ten IT Issues, 2009" This article focuses on the top-ten issues that IT leaders identified as the most important for their institutions to resolve for strategic success. HTML format \| PDF format Demographic Survey Response Tables The following tables present detailed survey response results for all four questions broken down by Carnegie Class groupings, institutional size, governance, and international/US. All Institutions Carnegie - Associates Carnegie - Baccalaureate Carnegie - Masters Carnegie - Doctorate Carnegie - Other Small (<2,000) Medium (2,000–7,999) Medium–Large (8,000–17,999) Large (18,000+) Governance (Public/Private) International/US Recommended Reading and Resources Items below that are two or more years old have been judged to still have relevance to the higher education IT community, either for general principles or specific guidelines. In addition to the cited resources, nearly all of the top-ten issues are also covered in recent conference presentation materials (typically PowerPoint presentations), blogs, feeds, online seminar archives, podcasts, and wikis that you can access by browsing and searching particular issues/topics in the EDUCAUSE Resource Center. Funding IT Administrative/ERP Information Systems Security Infrastructure/Cyberinfrastructure Teaching and Learning with Technology Identity/Access management Governance, Organization, and Leadership for IT Disaster Recovery/Business Continuity Agility/Adaptability/Responsiveness Learning Management Systems #1 Funding IT IT Funding resources from the EDUCAUSE Resource Center Economic Downturn resources from the EDUCAUSE Resource Center Goldstein, K. "Preparing the Next IT Leaders: Financial Management." EDUCAUSE Quarterly, vol. 30, no. 2 (2007): 61–63. Goldstein, P. IT Collaboration: Multi-Institutional Partnerships to Develop, Manage, and Operate IT Resources (2007). Research Study published by the EDUCAUSE Center for Applied Research. Goldstein, P. Managing the Funding Gap: How Today's Economic Downturn Is Impacting IT Leaders and Their Organizations. EDUCAUSE White Paper, (2009) McClure, A. "Technology Spending Survey '08." University Business, December 2007. McRobbie, M. "The Place of Information Technology in Planning for Innovation." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 12–13. Stewart, B. Toward Sustainable Funding for Information Technology Infrastructure (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research. #2 Administrative/ERP/Information Systems Administrative Systems resources from the EDUCAUSE Resource Center Dodds, T and Maier, T. ERPs and the Academy: The Benefits and the Problems (2009) Presented at the EDUCAUSE 2009 Enterprise Information and Technology Conference. Currie, C. "Looking Toward the Future of Core Administrative Systems" (2006). Presentation at EDUCAUSE 2006 Annual Conference. Green, K. "Prodding the ERP Turtle." EDUCAUSE Review, vol. 42, no. 7 (November/December 2007): 148–149. Hughes, J. and Beer, R. "A Security Checklist for ERP Implementations." EDUCAUSE Quarterly, vol. 30, no. 4 (2007): 7–10. Mahon, E. Implementing an ERP on Time and on Budget: An Innovative, Inclusive Approach (2009) Research Bulletin published by the EDUCAUSE Center for Applied Research. Spencer, R. and Dodds, T. Next Generation Administrative Systems: Philosophy, Principles, and Technology (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research. Stunden, A. "The Toughest IT Challenge." EDUCAUSE Review, vol. 41, no. 3 (May/June 2006): 32–42. #3 Security Cybersecurity resources from the EDUCAUSE Resource Center Security-themed issue of EDUCAUSE Review, vol. 41, no. 5 (September/October 2006) Educational Security Incidents EDUCAUSE/Internet2 Computer and Network Security Task Force. Computer Security Video Contest. EDUCAUSE. EDUCAUSE/Internet2 Computer and Network Security Task Force. Confidential Data Handling Blueprint (2007). EDUCAUSE/Internet2 Computer and Network Security Task Force. Cybersecurity Awareness Resource Library. EDUCAUSE. EDUCAUSE/Internet2 Computer and Network Security Task Force. Data Incident Notification Toolkit. EDUCAUSE (2007). EDUCAUSE/Internet2 Computer and Network Security Task Force. Effective Security Practices Guide. EDUCAUSE (2008). Clark, T. and Sitko, T. "Information Security Governance: Standardizing the Practice of Information Security". (2009) Research Bulletin published by the EDUCAUSE Center for Applied Research. Clark, T. "Securing Institutional Data: Let's Make It Everyone's Business" (2009) Research Bulletin published by the EDUCAUSE Center for Applied Research. Goodyear, M. "IT Security Officer Survey." (2008) Survey instrument for study of IT security officers in higher education to be published by the EDUCAUSE Center for Applied Research. Schneider, F. "What Price Insularity? Reflections About Computer Security Failings." EDUCAUSE Live! Podcast (2008). Schneier, B. "Bruce Schneier on Information Security: Ten Trends." EDUCAUSE 2007 Annual Conference Podcast (2007). Siegel, P. "Data Breaches in Higher Education: From Concern to Action." EDUCAUSE Review, vol. 43, no. 1 (January/February 2008): 72–73. #4 Infrastructure/Cyberinfrastructure Cyberinfrastructure resources from the EDUCAUSE Resource Center American Council of Learned Societies Commission on Cyberinfrastructure for the Humanities and Social Sciences, "Our Cultural Commonwealth" (2006) Collie, B., Byers, W., Evans, S., Hrybyk, M., and Stewart, J. "Keeping Up with Network Backbone and Endpoint Traffic Growth." Presentation at Net@EDU – State Nets. EDUCAUSE (2008) EDUCAUSE Net@EDU Campus Cyberinfrastructure Working Group, "Developing a Coherent Cyberinfrastructure from Local Campuses to National Facilities: Challenges and Strategies" (2009) Enyeart, M., Staman, E., and Valdes, J. "Convergence Is Real." EDUCAUSE Review, vol. 42, no. 2 (March/April 2007): 46–66. Katz, R. (ed) "The Tower and the Cloud: Higher Education in the Age of Cloud Computing." An EDUCAUSE E-Book, (2008) Lynch, C. "The Institutional Challenges of Cyberinfrastructure and E-Research." EDUCAUSE Review, vol. 43, no.6 (November/December 2008): 74-88. Medhi, D. "Networking Research: Trends and Issues" (2007). Presentation at Net@EDU/State Networks Annual Conference. National Science Foundation Blue-Ribbon Advisory Panel on Cyberinfrastructure, "Revolutionizing Science and Engineering through Cyberinfrastructure", January 2003 Overholtzer, J., Smallen, D., and Weaver, B. "How Much Infrastructure Is Enough?" (2006). Presentation at EDUCAUSE Annual Conference. Wolf, C. Let's Get Virtual: A Look at Today's Server Virtualization Architectures (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research. #5 Teaching and Learning with Technology Teaching and Learning resources from the EDUCAUSE Resource Center Alexander, B. "Emerging Worlds: Transformative Technologies for Teaching and Learning." ELI Web Seminar (2007). Campbell, J. "Academic Analytics: A New Tool for a New Era." ELI Web Seminar (2007). Campbell, J., Oblinger, D., and Colleagues. "Top-Ten Teaching and Learning Issues: 2007." EDUCAUSE Quarterly, vol. 30, no. 3 (2007): 15–22. Corbeil, J., and Valdes-Corbeil, R. "Are You Ready for Mobile Learning." EDUCAUSE Quarterly, vol. 30, no. 2 (2007): 51–58. EDUCAUSE Learning Initiative. 7 Things You Should Know About.... EDUCAUSE Learning Initiative Resources. EDUCAUSE Learning Initiative and The New Media Consortium, The Horizon Report, 2009 Edition (2009). The New Media Consortium. The EDUCAUSE Top Teaching and Learning Challenges 2009, ELI Lombardi, M. "Authentic Learning for the 21st Century: An Overview." EDUCAUSE Learning Initiative white paper (2007). Lombardi, M. "Making the Grade: The Role of Assessment in Authentic Learning." EDUCAUSE Learning Initiative white paper (2008). Moser, F. "Faculty Adoption of Educational Technology." EDUCAUSE Quarterly, vol. 30, no. 1 (2007): 66–69. Roberts, E., Bentley, K., Woolsey, K., and Sumner, T. "Transforming Digital Content into Learning." Presentation at 2007 ECAR Symposium (2007). #6 Identity/Access Management Identity and Access Management resources from the EDUCAUSE Resource Center Campus Architectural Middleware Planning (CAMP) Workshops Devoti, S. "Identity Management." Presentation at Net@EDU – State Nets. EDUCAUSE (2008). Dickinson, D., and Guenther, D. "Identity Management – The Legacy and Real Solutions." EDUCAUSE 2007 Annual Conference Podcast (2007). Dobbins, G. and Ribbeck, B. "Identity and Access management: Establishing a Common Vision" (2007). Presentation at EDUCAUSE Security Professionals Conference. Giltner, J. and Rabideau, C. "Managing the Life Cycle of Users Through Identity and Access Management" (2007). Presentation at EDUCAUSE Security Professionals Conference. Harper, J. "Identity Crisis: How Identification Is Overused and Misunderstood." Presentation at 2007 EDUCAUSE Policy Conference (2007). Hawkins, B. "What Higher Ed Leaders Need to Know About IdM." EDUCAUSE Review, vol. 42, no. 5 (September/October 2007): 84–85. Katz, R. and Dodds, T. International Study of Identity Management and IT Security in Higher Education (2007). Research Study published by the EDUCAUSE Center for Applied Research. #7 Governance, Organization, and Leadership for IT Leadership resources from the EDUCAUSE Resource Center EDUCAUSE Core Data Survey 2007, IT Organization, Staffing and Planning. EDUCAUSE (2007). Brittain, F., Broyles, N., Dagefoerde, D., Longenecker, V., Stuenkel, M. "Organizing IT for Optimal Value: Which IT Governance Structure Is Best for Your Organization?" EDUCAUSE 2008 Annual Conference Podcast. Golden, C., Holland, N., Luker, M., and Yanosky, R. "A Report on the EDUCAUSE Information Technology Governance Summit." (2007) EDUCAUSE Goodyear, M., and Golden, C. T. "Leadership Transitions: Keys for Success." EDUCAUSE Quarterly, vol. 31, no. 1 (2008): 52–54. Hawkins, B. "Learning to Drive (and Other Lessons Learned Along the Way)." EDUCAUSE 2007 Annual Conference Podcast. Hawkins, B. "Winds of Change: Charting the Course for IT in the Twenty-First Century." EDUCAUSE Review, 42, no. 6 (November/December 2007): 54–71. Hawkins, B. and Oblinger, D. "The Myth About Controlling IT." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 20–21. Krueger, D. "Decentralized IT Governance and Policy in Higher Education" (2009). Research Bulletin published by the EDUCAUSE Center for Applied Research. Waggener, S., Rowe, T, Rickards, J., Hites, M., Fischer, D., Bielec, J., Gonzales, G., Gonick, L., Wheeler, B., Jackson, G., Voss, B., Hogue, W., Katz, R. "The Organization of the Organization: CIOs' Views on the Role of Central IT." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 24–53. Yanosky, R., and McRedie, "IT Governance: Solid Structures and Practical Politics." (2007) Presentation at ECAR Symposium. Zastrocky, M. "IT Leadership and the Role of the CIO – The Annual Gartner/EDUCAUSE Update." EDUCAUSE 2007 Annual Conference Session Podcast (2007). #8 Disaster Recovery/Business Continuity Business Continuity Planning resources from the EDUCAUSE Resource Center Balakrishnan, S., Sapp, J., Spangler, E., and Spicer, D. Changing Ideas of Campus Disaster Recovery: Designing Resiliency into Systems (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research. Business Continuity Planning Toolkit, (2008) EDUCAUSE/Internet2 Computer and Network Security Task Force. Childs, M. "Hazards and Hurricanes: Hallmarks of IT Readiness, Response, and Recovery" (2008). Case Study published by the EDUCAUSE Center for Applied Research. Federal Emergency Management Association (FEMA). "National Incident Management System." Golden, C. and Holland, N. "A Report on the Business Continuity Summit" (2006). EDUCAUSE. Golden, C. and Oblinger, D. "The Myth About Business Continuity and Disaster Recovery: 'We've Got Backups, So We're Ready for Any Disaster'." EDUCAUSE Review, vol. 42, no. 3 (May/June 2007): 10–11. Gregory, E., and Hover, C. Business Continuity Certification in Higher Education (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research. Hawkins, B., Sliman, D., O'Quinn, F. "Weathering the Storm—Preparing For, Responding To, and Recovering From Emergencies." EDUCAUSE 2007 Annual Conference Podcast. Voss, B. "What Would Ozymandias Think about Disaster Planning?." EDUCAUSE Review, vol. 41, no. 2 (March/April 2006): 76–77. Yanosky, R. Shelter From the Storm: IT and Business Continuity in Higher Education (2007). Research Study published by the EDUCAUSE Center for Applied Research. #9 Agility/Adaptability/Responsiveness Change Management resources from the EDUCAUSE Resource Center Agee, A. "The Four Pillars: A Framework for Improving IT Management." EDUCAUSE Quarterly, vol. 28, no. 4 (2005): 44–47. Bielec, J., Choudhury, S., McCreadie, M., Stearn, N. "The Technology Revolution in Higher Education: IT as a Catalyst of Change." EDUCAUSE Mid-Atlantic Regional Conference 2009 Podcast. Bleed, R. "A Disruptive Innovation Arrives." EDUCAUSE Review, vol. 42, no. 1 (January/February 2007): 72–73. Fernandez, L. "Managing Change on Campus: Revolution and Counterrevolution." EDUCAUSE Quarterly, vol. 28, no. 3 (2005): 11–13. Graves, W. "Voluntary Counter-Reformation: Stepping Up to the Challenge." EDUCAUSE Review, vol. 42, no. 4 (July/August 2007): 26–39. Phelps, J. and Ruzicka, T. "Collaborative Development: A New Culture Affects an Old Organization" EDUCAUSE Quarterly, vol. 31, no. 3 (July-September 2008): 38–45. Smith, D. "Improving IT Governance Through Formal Change Management." Presentation at EDUCAUSE 2007 Annual Conference. Wedge, C. "Leading Change: An Exploratory Process." EDUCAUSE Review, vol. 41, no. 6 (November/December 2006): 10–11. #10 Learning Management Systems CMS resources from the EDUCAUSE Resource Center Brown, M. "Mashing Up the Once and Future CMS." EDUCAUSE Review, vol. 42, no. 2 (March/April 2007): 8–9. Campbell, J. "The Grand Challenge: Using Analytics to Predict Student Success" (2007). Presentation at EDUCAUSE Midwest Regional Conference. Caruso, J. Measuring Student Experiences With Course Management Systems (2006). Research Bulletin published by the EDUCAUSE Center for Applied Research. Chao, I. "Moving to Moodle: Reflections Two Years Later" EDUCAUSE Quarterly, vol. 31, no. 3 (July-September 2008): 46-52. Ganjalizadeh, S. and Molina, P. "Overview of Open Source Learning Management Systems." September 15, 2006. EDUCAUSE Evolving Technologies Committee paper. Landon, B., Henderson, T., and Poulin, R. Peer Comparison of Course/Learning Management Systems, Course Materials Life Cycle, and Related Costs: Final Report. July 19, 2006. Massachusetts Institute of Technology. Sclater, N. "Web 2.0, Personal Learning Environments, and the Future of Learning Management Systems" (2008). Research Bulletin published by the EDUCAUSE Center for Applied Research.
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