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2011 Survey Resources

Current Issues Article

EDUCAUSE Review (Vol. 46, No.3, May/June 2011) – "Top-Ten IT Issues, 2011"
This article focuses on the top-ten issues that IT leaders identified as the most important for their institutions to resolve for strategic success.
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Demographic Survey Response Tables

The following tables present detailed survey response results for all four questions broken down by Carnegie Class groupings, institutional size, governance, and international/US.

Recommended Reading and Resources

Items below that are two or more years old have been judged to still have relevance to the higher education IT community, either for general principles or specific guidelines. In addition to the cited resources, nearly all of the top-ten issues are also covered in recent conference presentation materials (typically PowerPoint presentations), blogs, feeds, online seminar archives, podcasts, and wikis that you can access by browsing and searching particular issues/topics in the EDUCAUSE Resource Center.

1) Funding IT
2) Administrative/ERP/Information Systems
3) Teaching and Learning with Technology
4) Security
5) Mobile Technologies
6) Agility, Adaptability, Responsiveness
7) Governance, Portfolio/Project Management
8) Infrastructure/Cyberinfrastructure
9) Disaster Recovery/Business Continuity
10) Strategic Planning

#1 Funding IT

IT Funding resources from the EDUCAUSE Resource Center
Cloud Computing, Cloud Decision Making resources from the EDUCAUSE Resource Center
Beyond the Economic Downturn, economy themed issue of EDUCAUSE Review, vol. 44, no. 4, (July/August 2009).
Expert Discussion Session: IT Funding: Coping with the "New Normal" EDUCAUSE Annual Conference 2010
Goldstein, K. "Preparing the Next IT Leaders: Financial Management." EDUCAUSE Quarterly, vol. 30, no. 2 (2007): 61–63.
Goldstein, P. Demystifying the Cloud: Implications for IT Funding in Higher Education, ECAR Research Bulletin (2010).
Goldstein, P. “Responding to Recession: IT Funding and Cost Management in Higher Education.” ECAR Research Study (2010).
Goldstein, P. Managing the Funding Gap: How Today's Economic Downturn Is Impacting IT. EDUCAUSE White Paper, (2009)
McRobbie, M " The Place of Information Technology in Planning for Innovation." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 12–13.
Miller, F. “Rationalizing IT Rationing: 10 Ways to Cut the IT Budget (and What Not to Cut)” EDUCAUSE Quarterly, vol. 32, no. 2 (2009).
Stewart, B. Toward Sustainable Funding for Information Technology Infrastructure ECAR Research Bulletin (2007).

#2 Administrative/ERP/Information Systems

Administrative Systems resources from the EDUCAUSE Resource Center
Enterprise Applications and Solutions resources from the EDUCAUSE Resource Center
Bedi, P. and Mathew F. “Mobile Enterprise Integration at Bucknell and the University of Mississippi.” EDUCAUSE Live, April 2011
Carroll T. “ERP Project Management Lessons Learned”EDUCAUSE Quarterly, vol. 32, no. 2 (2009).
Dodds, T and Maier, T. ERPs and the Academy: The Benefits and the Problems (2009) Presented at the EDUCAUSE 2009 Enterprise Information and Technology Conference.
Flood, T. “The Soft Side of SaaS: Implications for IT in Higher Education.” ECAR Research Bulletin (2011).
Green, K. "Prodding the ERP Turtle." EDUCAUSE Review, vol. 42, no. 7 (November/December 2007): 148–149.
Hughes, J. and Beer, R. "A Security Checklist for ERP Implementations." EDUCAUSE Quarterly, vol. 30, no. 4 (2007): 7–10.
Mahon, E. Implementing an ERP on Time and on Budget: An Innovative, Inclusive Approach ECAR Research Bulletin (2009).
Ravishanker, G. “Doing Academic Analytics Right: Intelligent Answers to Simple Questions.” ECAR Research Bulletin (2011).
Spencer, R. and Dodds, T. Next Generation Administrative Systems: Philosophy, Principles, and Technology ECAR Research Bulletin (2007).

#3 Teaching and Learning with Technology

Teaching and Learning resources from the EDUCAUSE Resource Center
2011 Horizon Report, EDUCAUSE, NMC (2011)
Corbeil, J., and Valdes-Corbeil, R. "Are You Ready for Mobile Learning." EDUCAUSE Quarterly, vol. 30, no. 2 (2007): 51–58.
Diaz, V and Brown, M. “Blended Learning: A Report on the ELI Focus Session.” EDUCAUSE Learning Initiative white paper (2010).
Diaz, V. “Teaching and Learning in Review: Insights from the EDUCAUSE 2010 Annual Conference.” EDUCAUSE Quarterly, vol. 33, no. 4 (2010).
EDUCAUSE Learning Initiative. 7 Things You Should Know About....
EDUCAUSE Learning Initiative Resources.
EDUCAUSE Learning Initiative and The New Media Consortium, The Horizon Report, 2010 Edition (2010). The New Media Consortium.
The EDUCAUSE Top Teaching and Learning Challenges 2009, ELI
Fisher, K., and Arcario, P. “Making Connections: Using Technology to Increase Student Engagement and Success ELI Web Seminars (May 2010).
The Future for Teaching and Learning issue of EDUCAUSE Review Magazine, vol. 44, no. 3, (May/June 2009).
Learning environments issue of EDUCAUSE Review Magazine, vol. 44, no. 2, (March/April 2009).
Lombardi, M. "Making the Grade: The Role of Assessment in Authentic Learning." EDUCAUSE Learning Initiative white paper (2008).
Parry, D. “Mobile Perspectives: On Teaching—Mobile Literacy.” EDUCAUSE Review, vol. 46, no. 2 (March/April 2011).
Sieber, D. “Teaching with Social Networks: Establishing a Social Contract” ECAR Research Bulletin (2010).
Student engagement issue of EDUCAUSE Quarterly Magazine, vol. 32, no. 4, (2009).
Student learning issue of EDUCAUSE Review, vol 45, no. 5, (September/October 2010).
Webb, E. “Engaging Students with Engaging Tools” EDUCAUSE Quarterly Magazine, vol. 32, no 4 (2009).

#4 Security

Cybersecurity resources from the EDUCAUSE Resource Center
Security-themed issue of EDUCAUSE Review, vol. 44, no. 5 (September/October 2009)
EDUCAUSE/Internet2 Higher Education Information Security Council. Computer Security Video Contest.
EDUCAUSE.EDUCAUSE/Internet2 Higher Education Information Security Council. Confidential Data Handling Blueprint (2009). EDUCAUSE.
EDUCAUSE/Internet2 Higher Education Information Security Council. Cybersecurity Awareness Resource Library (2010). EDUCAUSE.
EDUCAUSE/Internet2 Higher Education Information Security Council. Data Incident Notification Toolkit (2011). EDUCAUSE.
EDUCAUSE/Internet2 Higher Education Information Security Council. Information Security Guide: Effective Practices and Solutions for Higher Education (2010). EDUCAUSE.
“7 Things You Should Know About Cloud Security.” EDUCAUSE (2010)
“7 Things You Should Know About Mobile Security.” EDUCAUSE (2011)
Clark, T. and Sitko, T. "Information Security Governance: Standardizing the Practice of Information Security" ECAR Research Bulletin (2009).
Clark, T. "Securing Institutional Data: Let's Make It Everyone's Business" ECAR Research Bulletin (2009).
Educational Security Incidents
Goodyear, M. "IT Security Officer Survey." ECAR Survey Instrument (2008).
Sachs, M. “Marcus Sachs on Cyberspace—A Matter of National Security.” 2010 Security Professionals Conference Podcast (2010).
Voss, B. and Siegel, P. “Keeping the Guard Up in a Down Economy: Investing in IT Security in Hard Times.” EDUCAUSE Review, vol. 44, no. 5 (September/October 2009)

#5 Mobile Technologies

Mobile Computing resources from the EDUCAUSE Resource Center
Resources from the April 2011 EDUCAUSE 5 day Sprint on Mobile Computing
"7 Things You Should Know About iPad Apps for Learning", ELI, February, 2011.
"7 Things You Should Know About Mobile IT", EDUCAUSE, February 2010.
“"7 Things You Should Know About Mobile Security.” EDUCAUSE (2011)
"2011 Horizon Report", ELI and NMC, February 2011.
Alexander, B. “Apprehending the Future: Emerging Technologies, from Science Fiction to Campus Reality.” EDUCAUSE Review, vol. 44, no. 3 (May/June 2009).
Bedi, P. and Mathew F. “Mobile Enterprise Integration at Bucknell and the University of Mississippi.” EDUCAUSE Live! Presentation Recording (April 2011).
Carson, C. “Creating a Mobile Community of App Developers.” EDUCAUSE Quarterly, vol. 34, no. 1 (2011).
Davis, J. and Rocchio R. “Mobile Perspectives: On devices Mobile: Letting Go of the Device and Building for Innovation.” EDUCAUSE Review, vol. 46, no. 2 (March/April 2011).
Evans, S. “Mobile Perspectives: On websites Mobile Matters: Communication Trumps Technology.” EDUCAUSE Review , vol. 46, no. 2 (March/April 2011).
Gawelek, M., Spataro M. and Komarny P. “Mobile Perspectives: On iPads Why Mobile?” EDUCAUSE Review, vol. 46, no. 2 (March/April 2011).
Livingston, A. “Smartphones and Other Mobile Devices: The Swiss Army Knives of the 21st Century.“ EDUCAUSE Quarterly, vol. 27, no.2 (2004).
Rocchio, R. “Going Mobile with a Web-Based Strategy.” EDUCAUSE Quarterly, vol. 34, no. 1 (2011).
Siff, F. “Mobility and Higher Education: Not Just the Next Big Thing.“ ECAR Research Bulletin, 2006.
Stewart, M., Clark, J., Donald, J. and VanCamp, K. “The Educational Potential of Mobile Computing in the Field.” EDUCAUSE Quarterly, vol 34, no. 1 (2011).

#6 Agility/Adaptability/Responsiveness

Change Management resources from the EDUCAUSE Resource Center
Cloud Computing resources from the EDUCAUSE Resource Center
Agee, A. "The Four Pillars: A Framework for Improving IT Management." EDUCAUSE Quarterly, vol. 28, no. 4 (2005): 44–47.
Bielec, J., Choudhury, S., McCreadie, M., Stearn, N. "The Technology Revolution in Higher Education: IT as a Catalyst of Change." EDUCAUSE Mid-Atlantic Regional Conference 2009 Podcast.
Bleed, R. "A Disruptive Innovation Arrives." EDUCAUSE Review, vol. 42, no. 1 (January/February 2007): 72–73.
Corn, M. “Strategic Outsourcing and Cloud Computing: Reality Is a Sober Adversary” ECAR Research Bulletin (2009).
Goldstein, P. “Alternative IT Sourcing Strategies: From the Campus to the Cloud” ECAR Research Study, vol. 5 (2009).
Goldstein, P. “Managing in a New Reality” EDUCAUSE Review, vol. 44, no.4 (July/August 2009): 10–19.
Graves, W. "Voluntary Counter-Reformation: Stepping Up to the Challenge." EDUCAUSE Review, vol. 42, no. 4 (July/August 2007): 26–39.
Kim, P. "Is Higher Education Evolving?", EDUCAUSE Quarterly, vol. 33, no. 1 (2010)
Koester, J. “Information Technology and Tomorrow’s University: A President’s Confessions and Advice.” EDUCAUSE Review, vol. 46, no.1 (January/February 2011).
Phelps, J. and Ruzicka, T. "Collaborative Development: A New Culture Affects an Old", EDUCAUSE Quarterly, vol. 31, no. 3 (July-September 2008): 38–45.
Rera, L. “Serving Students in the Current Economic Environment.” EDUCAUSE Review, vol. 45, no.4 (July/August 2010).
Thomas, D. and Oblinger, D. “A New Culture of Learning: Cultivating the Imagination for a World of Constant Change. “ EDUCAUSE Live! (March 2011).

#7 Governance, Portfolio/Project Management

IT Governance resources from the EDUCAUSE Resource Center
Leadership resources from the EDUCAUSE Resource Center
Portfolio and Project Management from the EDUCAUSE Resource Center
“7 Things You Should Know About Agile Development.” EDUCAUSE, (December 2010).
EDUCAUSE Core Data Survey 2009, "IT Organization, Staffing and Planning". EDUCAUSE (2009).
Brittain, F., Broyles, N., Dagefoerde, D., Longenecker, V., Stuenkel, M. "Organizing IT for Optimal Value: Which IT Governance Structure Is Best for Your Organization?" EDUCAUSE 2008 Annual Conference Podcast.
Eade, R. “Making IT Governance Work.” ECAR Research Bulletin (October 2010).
Hawkins, B. "Winds of Change: Charting the Course for IT in the Twenty-First Century." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 54–71.
Hitt, J. and Hartman, J. “Two Views of Alignment”, EDUCAUSE Review, vol. 45, no. 2 (March/April 2010): 8-9.
Krueger, D. "Decentralized IT Governance and Policy in Higher Education" ECAR Research Bulletin (2009).
Pretz-Lawson, M. “Formalizing Enterprise IT Project Management.” ECAR Research Bulletin (2010).
Singhal, S, with J. Buehler and J. Carpenter. “Attract, Retain, and Engage the Best: Building an Inclusive IT Culture through Professional Development“ ECAR Research Bulletin (2010).
Waggener, S., Rowe, T, Rickards, J., Hites, M., Fischer, D., Bielec, J., Gonzales, G., Gonick, L., Wheeler, B., Jackson, G., Voss, B., Hogue, W., Katz, R. "The Organization of the Organization:CIOs' Views on the Role of Central IT." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 24–53.
Yanosky, R. “Process and Politics: IT Governance in Higher Education.” ECAR Research Study (2008)

# 8 Infrastructure/Cyberinfrastructure

Cyberinfrastructure resources from the EDUCAUSE Resource Center
“7 Things You Should Know About IPv6.” EDUCAUSE (April 2011).
Agee, A., Rowe, T., Woo, M., and Woods D. “Building Research Cyberinfrastructure at Small/Medium Research Institutions.” EDUCAUSE Quarterly, vol. 33, no. 3 (2010).
Allison, W. “Mobile Infrastructure at UC-Berkeley.” EDUCAUSE Live! (April 2011)
Bonamici, A., Huter, S., and Smith, D. “Cultivating Global Cyberinfrastructure for Sharing Digital Resources” EDUCAUSE Review, vol. 45, no. 2 (March/April 2010): 10–11.
Collie, B., Byers, W., Evans, S., Hrybyk, M., and Stewart, J. "Keeping Up with Network Backbone and Endpoint Traffic Growth." Presentation at Net@EDU – State Nets. EDUCAUSE (2008).
Cyberinfrastructure issue of EDUCAUSE Review Magazine, vol 43, no. 4, July/August 2008
EDUCAUSE Net@EDU Campus Cyberinfrastructure Working Group, "Developing a Coherent Cyberinfrastructure from Local Campuses to National Facilities: Challenges and Strategies" (2009).
Enyeart, M., Staman, E., and Valdes, J. "Convergence Is Real." EDUCAUSE Review, vol. 42, no. 2 (March/April 2007): 46–66.
Katz, R. (ed) "The Tower and the Cloud: Higher Education in the Age of Cloud Computing." An EDUCAUSE E-Book, (2008).
Killey, P. “Campus Cyberinfrastructure and Data Centers” EDUCAUSE White Paper (June 2009)
Livingston, A. “The Revolution No One Noticed: Mobile Phones and Multimobile Services in Higher Education.” EDUCAUSE Quarterly, vol. 32, no. 1 (2009).
Lynch, C. "The Institutional Challenges of Cyberinfrastructure and E-Research." EDUCAUSE Review, vol. 43, no.6 (November/December 2008): 74-88.
Wolf, C. Let's Get Virtual: A Look at Today's Server Virtualization Architectures ECAR Research Bulletin (2007).

#9 Disaster Recovery/Business Continuity

Business Continuity Planning resources from the EDUCAUSE Resource Center
Disaster Recovery Planning resources from the EDUCAUSE Resource Center
Incident Handling and Response resources from the EDUCAUSE Resource Center
Balakrishnan, S., Sapp, J., Spangler, E., and Spicer, D. Changing Ideas of Campus Disaster Recovery: Designing Resiliency into Systems ECAR Research Bulletin (2007).
Business Continuity Planning Toolkit, (2008) EDUCAUSE/Internet2 Computer and Network Security Task Force.
Chatfield, C., Scarborough, M., Steed, J. “Create Your IT Disaster Recovery Plan” EDUCAUSE Annual Conference (2010).
Childs, M. "Hazards and Hurricanes: Hallmarks of IT Readiness, Response, and Recovery" ECAR Research Bulletin (2008).
Cohn, E. "Preparing for the Future with Disruption-Resistant Online Programs" EDUCAUSE Quarterly, vol. 33, no. 1 (2010)
Conway, S. and Dobe, M. “Business Continuity After Hurricane Ike: A Tale of Two Schools” Podcast and slides from the EDUCAUSE Annual Conference 2009.
Federal Emergency Management Association (FEMA). "National Incident Management System."
Golden, C. and Oblinger, D. "The Myth About Business Continuity and Disaster Recovery:'We've Got Backups, So We're Ready for Any Disaster'." EDUCAUSE Review, vol. 42, no. 3 (May/June 2007): 10–11.
Gregory, E., and Hover, C. Business Continuity Certification in Higher Education ECAR Research Bulletin (2007).
Hawkins, B., Sliman, D., O'Quinn, F. "Weathering the Storm—Preparing For, Responding To, and Recovering From Emergencies." EDUCAUSE 2007 Annual Conference Podcast.
Latimer, D. "At Least It Wasn't a Football Weekend: The Notre Dame Tunnel Fire" ECAR Research Bulletin, (2009)
Staman, E.M., Katsouros,M., Hach, R. “The Multi-Dimensional Nature of Emergency Communications Management.” EDUCAUSE Review, vol. 44, no. 1 (January/February 2009).
Yanosky, R. Shelter From the Storm: IT and Business Continuity in Higher Education ECAR Research Study (2007).

# 10 Strategic Planning

IT Communications resources from the EDUCAUSE Resource Center
IT Strategic Planning resources from the EDUCAUSE Resource Center
Butler, L. “Renewed Innovation: IT’s Role in the Sustainability Efforts of Lourdes College” EDUCAUSE Quarterly, vol. 32, no. 2 (2009)
Corn, M. “Strategic Outsourcing and Cloud Computing: Reality Is a Sober Adversary” ECAR Research Bulletin (2009).
DeSimone, A. “Rethinking the IT Core” EDUCAUSE Quarterly, vol. 32, no. 2 (2009)
Goldstein, P. “Managing in a New Reality” EDUCAUSE Review, vol. 44, no.4 (July/August 2009): 10–19.
Grochow, J. “University IT: Essential and Strategic in Changing Times”EDUCAUSE Review, vol. 45, no. 1 (January/February 2010): 58–59.
Jackson, G. “The Shrinking CIO?” EDUCAUSE Review, vol. 46, no.1 (January/February 2011).
Koester, J. “Information Technology and Tomorrow’s University: A President’s Confessions and Advice.” EDUCAUSE Review, vol. 46, no.1 (January/February 2011).
A Roadmap to Service Excellence - The UW-Madison Information Technology (IT) Strategic Plan, University of Wisconsin (2009)
Roman, M. “It's Not the Plan, It's the Planning.” Podcast from EDUCAUSE Annual Conference (2010).
Schaefer, B., Woo, M. “Structuring the IT Organization for Cloud Services.” ECAR Research Bulletin (2010).

Resources Current Issues 2011 Survey Resources 2010 Survey Resources 2009 Survey Resources 2008 Survey Resources 2007 Survey Resources 2006 Survey Resources 2005 Survey Resources 2004 Survey Resources 2003 Survey Resources 2002 Survey Resources 2001 Survey Resources 2000 Survey Resources		2011 Survey Resources On This Page Current Issues Article Demographic Survey Response Tables Recommended Reading and Resources 2011 Survey Resources Current Issues Article EDUCAUSE Review (Vol. 46, No.3, May/June 2011) – "Top-Ten IT Issues, 2011" This article focuses on the top-ten issues that IT leaders identified as the most important for their institutions to resolve for strategic success. HTML format \| PDF format Demographic Survey Response Tables The following tables present detailed survey response results for all four questions broken down by Carnegie Class groupings, institutional size, governance, and international/US. All Institutions Carnegie - Associates Carnegie - Baccalaureate Carnegie - Masters Carnegie - Doctorate Carnegie - Other Small (<2,000) Medium (2,000–7,999) Medium–Large (8,000–17,999) Large (18,000+) Governance (Public/Private) International/US Recommended Reading and Resources Items below that are two or more years old have been judged to still have relevance to the higher education IT community, either for general principles or specific guidelines. In addition to the cited resources, nearly all of the top-ten issues are also covered in recent conference presentation materials (typically PowerPoint presentations), blogs, feeds, online seminar archives, podcasts, and wikis that you can access by browsing and searching particular issues/topics in the EDUCAUSE Resource Center. 1) Funding IT 2) Administrative/ERP/Information Systems 3) Teaching and Learning with Technology 4) Security 5) Mobile Technologies 6) Agility, Adaptability, Responsiveness 7) Governance, Portfolio/Project Management 8) Infrastructure/Cyberinfrastructure 9) Disaster Recovery/Business Continuity 10) Strategic Planning #1 Funding IT IT Funding resources from the EDUCAUSE Resource Center Cloud Computing, Cloud Decision Making resources from the EDUCAUSE Resource Center Beyond the Economic Downturn, economy themed issue of EDUCAUSE Review, vol. 44, no. 4, (July/August 2009). Expert Discussion Session: IT Funding: Coping with the "New Normal" EDUCAUSE Annual Conference 2010 Goldstein, K. "Preparing the Next IT Leaders: Financial Management." EDUCAUSE Quarterly, vol. 30, no. 2 (2007): 61–63. Goldstein, P. Demystifying the Cloud: Implications for IT Funding in Higher Education, ECAR Research Bulletin (2010). Goldstein, P. “Responding to Recession: IT Funding and Cost Management in Higher Education.” ECAR Research Study (2010). Goldstein, P. Managing the Funding Gap: How Today's Economic Downturn Is Impacting IT. EDUCAUSE White Paper, (2009) McRobbie, M " The Place of Information Technology in Planning for Innovation." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 12–13. Miller, F. “Rationalizing IT Rationing: 10 Ways to Cut the IT Budget (and What Not to Cut)” EDUCAUSE Quarterly, vol. 32, no. 2 (2009). Stewart, B. Toward Sustainable Funding for Information Technology Infrastructure ECAR Research Bulletin (2007). #2 Administrative/ERP/Information Systems Administrative Systems resources from the EDUCAUSE Resource Center Enterprise Applications and Solutions resources from the EDUCAUSE Resource Center Bedi, P. and Mathew F. “Mobile Enterprise Integration at Bucknell and the University of Mississippi.” EDUCAUSE Live, April 2011 Carroll T. “ERP Project Management Lessons Learned”EDUCAUSE Quarterly, vol. 32, no. 2 (2009). Dodds, T and Maier, T. ERPs and the Academy: The Benefits and the Problems (2009) Presented at the EDUCAUSE 2009 Enterprise Information and Technology Conference. Flood, T. “The Soft Side of SaaS: Implications for IT in Higher Education.” ECAR Research Bulletin (2011). Green, K. "Prodding the ERP Turtle." EDUCAUSE Review, vol. 42, no. 7 (November/December 2007): 148–149. Hughes, J. and Beer, R. "A Security Checklist for ERP Implementations." EDUCAUSE Quarterly, vol. 30, no. 4 (2007): 7–10. Mahon, E. Implementing an ERP on Time and on Budget: An Innovative, Inclusive Approach ECAR Research Bulletin (2009). Ravishanker, G. “Doing Academic Analytics Right: Intelligent Answers to Simple Questions.” ECAR Research Bulletin (2011). Spencer, R. and Dodds, T. Next Generation Administrative Systems: Philosophy, Principles, and Technology ECAR Research Bulletin (2007). #3 Teaching and Learning with Technology Teaching and Learning resources from the EDUCAUSE Resource Center 2011 Horizon Report, EDUCAUSE, NMC (2011) Corbeil, J., and Valdes-Corbeil, R. "Are You Ready for Mobile Learning." EDUCAUSE Quarterly, vol. 30, no. 2 (2007): 51–58. Diaz, V and Brown, M. “Blended Learning: A Report on the ELI Focus Session.” EDUCAUSE Learning Initiative white paper (2010). Diaz, V. “Teaching and Learning in Review: Insights from the EDUCAUSE 2010 Annual Conference.” EDUCAUSE Quarterly, vol. 33, no. 4 (2010). EDUCAUSE Learning Initiative. 7 Things You Should Know About.... EDUCAUSE Learning Initiative Resources. EDUCAUSE Learning Initiative and The New Media Consortium, The Horizon Report, 2010 Edition (2010). The New Media Consortium. The EDUCAUSE Top Teaching and Learning Challenges 2009, ELI Fisher, K., and Arcario, P. “Making Connections: Using Technology to Increase Student Engagement and Success ELI Web Seminars (May 2010). The Future for Teaching and Learning issue of EDUCAUSE Review Magazine, vol. 44, no. 3, (May/June 2009). Learning environments issue of EDUCAUSE Review Magazine, vol. 44, no. 2, (March/April 2009). Lombardi, M. "Making the Grade: The Role of Assessment in Authentic Learning." EDUCAUSE Learning Initiative white paper (2008). Parry, D. “Mobile Perspectives: On Teaching—Mobile Literacy.” EDUCAUSE Review, vol. 46, no. 2 (March/April 2011). Sieber, D. “Teaching with Social Networks: Establishing a Social Contract” ECAR Research Bulletin (2010). Student engagement issue of EDUCAUSE Quarterly Magazine, vol. 32, no. 4, (2009). Student learning issue of EDUCAUSE Review, vol 45, no. 5, (September/October 2010). Webb, E. “Engaging Students with Engaging Tools” EDUCAUSE Quarterly Magazine, vol. 32, no 4 (2009). #4 Security Cybersecurity resources from the EDUCAUSE Resource Center Security-themed issue of EDUCAUSE Review, vol. 44, no. 5 (September/October 2009) EDUCAUSE/Internet2 Higher Education Information Security Council. Computer Security Video Contest. EDUCAUSE.EDUCAUSE/Internet2 Higher Education Information Security Council. Confidential Data Handling Blueprint (2009). EDUCAUSE. EDUCAUSE/Internet2 Higher Education Information Security Council. Cybersecurity Awareness Resource Library (2010). EDUCAUSE. EDUCAUSE/Internet2 Higher Education Information Security Council. Data Incident Notification Toolkit (2011). EDUCAUSE. EDUCAUSE/Internet2 Higher Education Information Security Council. Information Security Guide: Effective Practices and Solutions for Higher Education (2010). EDUCAUSE. “7 Things You Should Know About Cloud Security.” EDUCAUSE (2010) “7 Things You Should Know About Mobile Security.” EDUCAUSE (2011) Clark, T. and Sitko, T. "Information Security Governance: Standardizing the Practice of Information Security" ECAR Research Bulletin (2009). Clark, T. "Securing Institutional Data: Let's Make It Everyone's Business" ECAR Research Bulletin (2009). Educational Security Incidents Goodyear, M. "IT Security Officer Survey." ECAR Survey Instrument (2008). Sachs, M. “Marcus Sachs on Cyberspace—A Matter of National Security.” 2010 Security Professionals Conference Podcast (2010). Voss, B. and Siegel, P. “Keeping the Guard Up in a Down Economy: Investing in IT Security in Hard Times.” EDUCAUSE Review, vol. 44, no. 5 (September/October 2009) #5 Mobile Technologies Mobile Computing resources from the EDUCAUSE Resource Center Resources from the April 2011 EDUCAUSE 5 day Sprint on Mobile Computing "7 Things You Should Know About iPad Apps for Learning", ELI, February, 2011. "7 Things You Should Know About Mobile IT", EDUCAUSE, February 2010. “"7 Things You Should Know About Mobile Security.” EDUCAUSE (2011) "2011 Horizon Report", ELI and NMC, February 2011. Alexander, B. “Apprehending the Future: Emerging Technologies, from Science Fiction to Campus Reality.” EDUCAUSE Review, vol. 44, no. 3 (May/June 2009). Bedi, P. and Mathew F. “Mobile Enterprise Integration at Bucknell and the University of Mississippi.” EDUCAUSE Live! Presentation Recording (April 2011). Carson, C. “Creating a Mobile Community of App Developers.” EDUCAUSE Quarterly, vol. 34, no. 1 (2011). Davis, J. and Rocchio R. “Mobile Perspectives: On devices Mobile: Letting Go of the Device and Building for Innovation.” EDUCAUSE Review, vol. 46, no. 2 (March/April 2011). Evans, S. “Mobile Perspectives: On websites Mobile Matters: Communication Trumps Technology.” EDUCAUSE Review , vol. 46, no. 2 (March/April 2011). Gawelek, M., Spataro M. and Komarny P. “Mobile Perspectives: On iPads Why Mobile?” EDUCAUSE Review, vol. 46, no. 2 (March/April 2011). Livingston, A. “Smartphones and Other Mobile Devices: The Swiss Army Knives of the 21st Century.“ EDUCAUSE Quarterly, vol. 27, no.2 (2004). Rocchio, R. “Going Mobile with a Web-Based Strategy.” EDUCAUSE Quarterly, vol. 34, no. 1 (2011). Siff, F. “Mobility and Higher Education: Not Just the Next Big Thing.“ ECAR Research Bulletin, 2006. Stewart, M., Clark, J., Donald, J. and VanCamp, K. “The Educational Potential of Mobile Computing in the Field.” EDUCAUSE Quarterly, vol 34, no. 1 (2011). #6 Agility/Adaptability/Responsiveness Change Management resources from the EDUCAUSE Resource Center Cloud Computing resources from the EDUCAUSE Resource Center Agee, A. "The Four Pillars: A Framework for Improving IT Management." EDUCAUSE Quarterly, vol. 28, no. 4 (2005): 44–47. Bielec, J., Choudhury, S., McCreadie, M., Stearn, N. "The Technology Revolution in Higher Education: IT as a Catalyst of Change." EDUCAUSE Mid-Atlantic Regional Conference 2009 Podcast. Bleed, R. "A Disruptive Innovation Arrives." EDUCAUSE Review, vol. 42, no. 1 (January/February 2007): 72–73. Corn, M. “Strategic Outsourcing and Cloud Computing: Reality Is a Sober Adversary” ECAR Research Bulletin (2009). Goldstein, P. “Alternative IT Sourcing Strategies: From the Campus to the Cloud” ECAR Research Study, vol. 5 (2009). Goldstein, P. “Managing in a New Reality” EDUCAUSE Review, vol. 44, no.4 (July/August 2009): 10–19. Graves, W. "Voluntary Counter-Reformation: Stepping Up to the Challenge." EDUCAUSE Review, vol. 42, no. 4 (July/August 2007): 26–39. Kim, P. "Is Higher Education Evolving?", EDUCAUSE Quarterly, vol. 33, no. 1 (2010) Koester, J. “Information Technology and Tomorrow’s University: A President’s Confessions and Advice.” EDUCAUSE Review, vol. 46, no.1 (January/February 2011). Phelps, J. and Ruzicka, T. "Collaborative Development: A New Culture Affects an Old", EDUCAUSE Quarterly, vol. 31, no. 3 (July-September 2008): 38–45. Rera, L. “Serving Students in the Current Economic Environment.” EDUCAUSE Review, vol. 45, no.4 (July/August 2010). Thomas, D. and Oblinger, D. “A New Culture of Learning: Cultivating the Imagination for a World of Constant Change. “ EDUCAUSE Live! (March 2011). #7 Governance, Portfolio/Project Management IT Governance resources from the EDUCAUSE Resource Center Leadership resources from the EDUCAUSE Resource Center Portfolio and Project Management from the EDUCAUSE Resource Center “7 Things You Should Know About Agile Development.” EDUCAUSE, (December 2010). EDUCAUSE Core Data Survey 2009, "IT Organization, Staffing and Planning". EDUCAUSE (2009). Brittain, F., Broyles, N., Dagefoerde, D., Longenecker, V., Stuenkel, M. "Organizing IT for Optimal Value: Which IT Governance Structure Is Best for Your Organization?" EDUCAUSE 2008 Annual Conference Podcast. Eade, R. “Making IT Governance Work.” ECAR Research Bulletin (October 2010). Hawkins, B. "Winds of Change: Charting the Course for IT in the Twenty-First Century." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 54–71. Hitt, J. and Hartman, J. “Two Views of Alignment”, EDUCAUSE Review, vol. 45, no. 2 (March/April 2010): 8-9. Krueger, D. "Decentralized IT Governance and Policy in Higher Education" ECAR Research Bulletin (2009). Pretz-Lawson, M. “Formalizing Enterprise IT Project Management.” ECAR Research Bulletin (2010). Singhal, S, with J. Buehler and J. Carpenter. “Attract, Retain, and Engage the Best: Building an Inclusive IT Culture through Professional Development“ ECAR Research Bulletin (2010). Waggener, S., Rowe, T, Rickards, J., Hites, M., Fischer, D., Bielec, J., Gonzales, G., Gonick, L., Wheeler, B., Jackson, G., Voss, B., Hogue, W., Katz, R. "The Organization of the Organization:CIOs' Views on the Role of Central IT." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 24–53. Yanosky, R. “Process and Politics: IT Governance in Higher Education.” ECAR Research Study (2008) # 8 Infrastructure/Cyberinfrastructure Cyberinfrastructure resources from the EDUCAUSE Resource Center “7 Things You Should Know About IPv6.” EDUCAUSE (April 2011). Agee, A., Rowe, T., Woo, M., and Woods D. “Building Research Cyberinfrastructure at Small/Medium Research Institutions.” EDUCAUSE Quarterly, vol. 33, no. 3 (2010). Allison, W. “Mobile Infrastructure at UC-Berkeley.” EDUCAUSE Live! (April 2011) Bonamici, A., Huter, S., and Smith, D. “Cultivating Global Cyberinfrastructure for Sharing Digital Resources” EDUCAUSE Review, vol. 45, no. 2 (March/April 2010): 10–11. Collie, B., Byers, W., Evans, S., Hrybyk, M., and Stewart, J. "Keeping Up with Network Backbone and Endpoint Traffic Growth." Presentation at Net@EDU – State Nets. EDUCAUSE (2008). Cyberinfrastructure issue of EDUCAUSE Review Magazine, vol 43, no. 4, July/August 2008 EDUCAUSE Net@EDU Campus Cyberinfrastructure Working Group, "Developing a Coherent Cyberinfrastructure from Local Campuses to National Facilities: Challenges and Strategies" (2009). Enyeart, M., Staman, E., and Valdes, J. "Convergence Is Real." EDUCAUSE Review, vol. 42, no. 2 (March/April 2007): 46–66. Katz, R. (ed) "The Tower and the Cloud: Higher Education in the Age of Cloud Computing." An EDUCAUSE E-Book, (2008). Killey, P. “Campus Cyberinfrastructure and Data Centers” EDUCAUSE White Paper (June 2009) Livingston, A. “The Revolution No One Noticed: Mobile Phones and Multimobile Services in Higher Education.” EDUCAUSE Quarterly, vol. 32, no. 1 (2009). Lynch, C. "The Institutional Challenges of Cyberinfrastructure and E-Research." EDUCAUSE Review, vol. 43, no.6 (November/December 2008): 74-88. Wolf, C. Let's Get Virtual: A Look at Today's Server Virtualization Architectures ECAR Research Bulletin (2007). #9 Disaster Recovery/Business Continuity Business Continuity Planning resources from the EDUCAUSE Resource Center Disaster Recovery Planning resources from the EDUCAUSE Resource Center Incident Handling and Response resources from the EDUCAUSE Resource Center Balakrishnan, S., Sapp, J., Spangler, E., and Spicer, D. Changing Ideas of Campus Disaster Recovery: Designing Resiliency into Systems ECAR Research Bulletin (2007). Business Continuity Planning Toolkit, (2008) EDUCAUSE/Internet2 Computer and Network Security Task Force. Chatfield, C., Scarborough, M., Steed, J. “Create Your IT Disaster Recovery Plan” EDUCAUSE Annual Conference (2010). Childs, M. "Hazards and Hurricanes: Hallmarks of IT Readiness, Response, and Recovery" ECAR Research Bulletin (2008). Cohn, E. "Preparing for the Future with Disruption-Resistant Online Programs" EDUCAUSE Quarterly, vol. 33, no. 1 (2010) Conway, S. and Dobe, M. “Business Continuity After Hurricane Ike: A Tale of Two Schools” Podcast and slides from the EDUCAUSE Annual Conference 2009. Federal Emergency Management Association (FEMA). "National Incident Management System." Golden, C. and Oblinger, D. "The Myth About Business Continuity and Disaster Recovery:'We've Got Backups, So We're Ready for Any Disaster'." EDUCAUSE Review, vol. 42, no. 3 (May/June 2007): 10–11. Gregory, E., and Hover, C. Business Continuity Certification in Higher Education ECAR Research Bulletin (2007). Hawkins, B., Sliman, D., O'Quinn, F. "Weathering the Storm—Preparing For, Responding To, and Recovering From Emergencies." EDUCAUSE 2007 Annual Conference Podcast. Latimer, D. "At Least It Wasn't a Football Weekend: The Notre Dame Tunnel Fire" ECAR Research Bulletin, (2009) Staman, E.M., Katsouros,M., Hach, R. “The Multi-Dimensional Nature of Emergency Communications Management.” EDUCAUSE Review, vol. 44, no. 1 (January/February 2009). Yanosky, R. Shelter From the Storm: IT and Business Continuity in Higher Education ECAR Research Study (2007). # 10 Strategic Planning IT Communications resources from the EDUCAUSE Resource Center IT Strategic Planning resources from the EDUCAUSE Resource Center Butler, L. “Renewed Innovation: IT’s Role in the Sustainability Efforts of Lourdes College” EDUCAUSE Quarterly, vol. 32, no. 2 (2009) Corn, M. “Strategic Outsourcing and Cloud Computing: Reality Is a Sober Adversary” ECAR Research Bulletin (2009). DeSimone, A. “Rethinking the IT Core” EDUCAUSE Quarterly, vol. 32, no. 2 (2009) Goldstein, P. “Managing in a New Reality” EDUCAUSE Review, vol. 44, no.4 (July/August 2009): 10–19. Grochow, J. “University IT: Essential and Strategic in Changing Times”EDUCAUSE Review, vol. 45, no. 1 (January/February 2010): 58–59. Jackson, G. “The Shrinking CIO?” EDUCAUSE Review, vol. 46, no.1 (January/February 2011). Koester, J. “Information Technology and Tomorrow’s University: A President’s Confessions and Advice.” EDUCAUSE Review, vol. 46, no.1 (January/February 2011). A Roadmap to Service Excellence - The UW-Madison Information Technology (IT) Strategic Plan, University of Wisconsin (2009) Roman, M. “It's Not the Plan, It's the Planning.” Podcast from EDUCAUSE Annual Conference (2010). Schaefer, B., Woo, M. “Structuring the IT Organization for Cloud Services.” ECAR Research Bulletin (2010).
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