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Carlyn Foshee Chatfield

Carlyn Foshee Chatfield
Manager, IT Technical Communications
Rice University
Houston, Texas
UNITED STATES

Carlyn Foshee Chatfield

Biography

Carlyn Chatfield is the Manager for IT Technical Communications at Rice University in Houston, Texas. Her role at the university encompasses the distribution of IT messages to broad and targeted campus audiences, managing the IT web sites, writing press releases for the division, creating and implementing marketing campaigns for IT initiatives, and coordinating focus groups and discussion forums to gather customer input and feed-back.

After experimenting with several other careers, she discovered her calling in higher education in 1987. Since that time, she has worked for proprietary, public, and private institutions in admissions, financial aid, business analysis, and information technology (IT) communications. During her transition at Rice from the financial aid department to the IT division, she authored the book "Financial Aid 101" for Thompsons/Peterson's. Carlyn completed her BBA in Marketing, summa cum laude, at Sam Houston State University in Huntsville, Texas.

Publications

Publications
2008 EDUCAUSE Annual Conference
February 2009

Presentations

Upcoming Presentations
EventSessionDate
Southwest Regional Conference 2010Effective IT Communication Channels02/18/2010
Southwest Regional Conference 2010Seminar 2 - How to Really Listen to Your Customers and Others02/17/2010
Southwest Regional Conference 2010Managing Expectations Through an IT Crisis02/17/2010
Recent Presentations
EventSessionDate
EDUCAUSE 2009 Face-to-Face ConferenceIgnorance Isn't Bliss: How to Find Out What Your Clients Really Need11/06/2009
EDUCAUSE 2009 Face-to-Face ConferenceSeminar 09P - How to Really Listen to Your Customers11/06/2009
Southwest Regional Conference 2009Beating a Dead (Trojan) Horse: Finding New Ways to Communicate the Same Security Message02/26/2009
Southwest Regional Conference 2009IT Communications02/26/2009
EDUCAUSE 2008Enterprise Systems Lightning Round10/31/2008
EDUCAUSE 2008What's Not in Your Wiki?10/31/2008
Southwest Regional Conference 2008Rice's Three-in-One Wiki02/22/2008
Southwest Regional Conference 2008Connecting with Students: New Tactics to Improve Communication02/22/2008
Southwest Regional Conference 2007Marketing Massive Change02/23/2007

Interests

Tags
Corporate Sales and Marketing
Media Services
Web Services

Membership Information

General Info

Membership Information
OrganizationStatus
EDUCAUSEParticipating Representative

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