Klara Jelinkova

Klara Jelinkova is the Assistant Vice President of Shared Services and Infrastructure at Duke University. Her responsibilities include identity management technologies, collaborative services (including e-mail, calendaring and instant messaging), research support and server infrastructures and storage and backup services as well as Help Desk, NOC, Network Design and Service Management Services.

Prior to Duke, Klara spent 10 years at the University of Wisconsin-Madison. Her last position at UW was Assistant Director of Systems Engineering and Senior Strategist for Research Computing. At UW, Klara directed the implementation of enterprise wide infrastructure services such as centralized storage and virtualized server environments and led several process improvement efforts based on the ITIL model. She also helped to frame research computing strategy for the UW central IT organization.

Klara holds a BA in Economics and Slavic Languages. She is a member of the Steering Committee of the Educause Campus CyberInfrastructure working group, and a co-chair of the NC Federated Identity Management initiative; she actively participates in the Internet 2 Grouper and Signet efforts, InCommon and in the ITANA group. She presented nationally on the issues of infrastructure and Identity Management services as well as published articles on IT leadership and CyberInfrastructure.