Leah Lang (EDUCAUSE)

Leah Lang

Biography
Presentations
Interests

Biography

Leah Lang is EDUCAUSE's Senior IT Metrics and Benchmarking Analyst. In this role, Leah organizes and leads EDUCAUSE IT metrics and benchmarking activities. This work leverages existing frameworks and communities of practice to identify the benchmarks and metrics that really matter to higher education IT. Leah also serves as product owner of the EDUCAUSE Core Data Service, a benchmarking service used by colleges and universities since 2002 to inform their IT strategic planning and management.

Prior to working with EDUCAUSE, Leah was a Service and Metrics Analyst at Carnegie Mellon University. At Carnegie Mellon she conducted surveys and developed metrics that were used to inform IT project and service decisions. Leah has also worked as a Mathematical Statistician at the US Census Bureau. At Census, she did research and development for the American Community Survey, and weighting and variance estimation for the Current Population Survey.

Leah has a B.S. in Statistics from Penn State and an MS in Survey Methodology from the University of Maryland.

Presentations

Upcoming Presentations

Event	Session	Date
EDUCAUSE 2012 Face-to-Face Annual Conference	Seminar 10A - Making the Case for IT: How to Effectively Use Core Data Metrics and Benchmarking PLEASE NOTE: Separate registration and fee is required to attend this seminar.	11/06/2012

Recent Presentations

Event	Session	Date
Security Professionals Online Conference 2012	Metrics 201: Benchmarking and Security Metrics (Part III)	05/15/2012
Security Professionals Online Conference 2012	Metrics 201: Benchmarking and Security Metrics (Part II)	05/15/2012
Security Professionals Online Conference 2012	Metrics 201: Benchmarking and Security Metrics (Part I)	05/15/2012
Midwest Regional Conference 2012	IT Metrics	03/27/2012
Midwest Regional Conference 2012	EDUCAUSE Research Findings: CIOs, Undergraduates, Mobile Devices, IT organizations...and more	03/27/2012
Midwest Regional Conference 2012	IT Metrics Constituent Group Poster Session	03/26/2012
Midwest Regional Conference 2012	Customer Satisfaction Focus Group	03/26/2012
Mid-Atlantic Regional Conference 2012	Customer Satisfaction Focus Group	01/11/2012
EDUCAUSE 2011 Face-to-Face Meeting	Stealth ITIL: Service Management for the Skeptical Organization	10/19/2011
EDUCAUSE 2011 Face-to-Face Meeting	Metrics 101: Practice with a Practical Approach to Metrics	10/19/2011
EDUCAUSE 2011 Face-to-Face Meeting	IT Metrics	10/19/2011
Mid-Atlantic Regional Conference 2011	When IT Governance Falls Off a Cliff	01/13/2011
Mid-Atlantic Regional Conference 2011	Project Portfolio Management: Changes in Process, Changes in Culture	01/12/2011
EDUCAUSE 2010 Face-to-Face Meeting	Up and to the Right: Redesigning Our Project Portfolio Management Process	10/13/2010
EDUCAUSE 2010 Face-to-Face Meeting	IT Metrics	10/13/2010
EDUCAUSE 2009 Face-to-Face Conference	IT Service Portfolio: Building a Bridge from Both Ends	11/04/2009
NERCOMP 2008	Developing and Assessing a Collaborative, Computer-Centric Learning Space	03/11/2008

Interests

Membership Information

General Info

General Info

Current Involvement

Committee	Role	Start	End
Constituent Group Leaders	Member	2011

Membership Information

Organization	Status
ECAR

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