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Assessing and Communicating the Value of IT

Assessing and Communicating the Value of IT

Title:Assessing and Communicating the Value of IT (ID: ERB0516)
Author(s):Mark R. Nelson (NACS)
Topics:Communication, Cost Analysis or Assessment, IT Effectiveness, Metrics, TQM
Origin:Research Bulletins, ECAR (08/02/2005)
Type:Articles, Papers, and Reports
Abstract:

This research bulletin suggests methodologies for assessing, measuring, and communicating the value of information technology as a strategic asset in higher education. It covers approaches that can be adopted, or adapted, to demonstrate IT's value, including performance metrics and valuation models such as portfolio analysis, causal mapping, and multicriteria techniques.

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