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Implementing an IP-based Voice, Data, and Video Converged Network at SUNY Cortland

Implementing an IP-based Voice, Data, and Video Converged Network at SUNY Cortland

Title:Implementing an IP-based Voice, Data, and Video Converged Network at SUNY Cortland (ID: ECS0503)
Author(s):Judith A. Pirani (EDUCAUSE)
Topics:ICT, Networking and Emerging Technologies, Telecommunications, VOIP
Origin:Case Studies, ECAR (02/07/2005)
Type:Articles, Papers, and Reports
Abstract:

In 2002–03, the State University of New York College at Cortland (SUNY Cortland) became the first institution in the 64-member SUNY system to deploy a converged IP-based network. This case study examines the motivating factors, technology choices, implementation strategies, and results of SUNY Cortland's award-winning effort. In addition to detailing the technical issues associated with this deployment, this case discusses the implementation of new call center capabilities enabled by the IP network in key SUNY Cortland functional offices.

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