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Information Technology Alignment in Higher Education

Title:Information Technology Alignment in Higher Education (ID: ERS0403)
Author(s):Robert Albrecht (EDUCAUSE), Robert M. Bender (EDUCAUSE), Richard N. Katz (EDUCAUSE), Judith A. Pirani (EDUCAUSE), Gail Salaway (EDUCAUSE), Toby D. Sitko (EDUCAUSE) and John Voloudakis (EDUCAUSE)
Topics:Accountability, Benchmarking, IT Effectiveness, IT Governance, Outcomes Assessment, Strategic Planning, IT
Origin:Research Studies, ECAR (06/23/2004)
Type:Articles, Papers, and Reports
Abstract:

This study reports the results of a quantitative survey and qualitative interviews of 464 U.S. and 19 Canadian universities to discover how information technology priorities, plans, resources, intentions, and actions are aligned with the broad vision of higher education institutions. The study defines the set of activities that IT practitioners use to achieve alignment to include planning, measurement, communication, and governance. It reviews the academic and professional literature related to organization alignment, reviews findings from practice and case analyses, and ends with a summary of effective practices, lessons learned, and a speculative reflection on future modes of alignment in higher education.

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