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University of California, San Diego: Increasing Operational Efficiencies Through Business Process Redesign and Analytics

University of California, San Diego: Increasing Operational Efficiencies Through Business Process Redesign and Analytics

Title:University of California, San Diego: Increasing Operational Efficiencies Through Business Process Redesign and Analytics (ID: ECS0510)
Author(s):Robert Albrecht (EDUCAUSE) and Judith A. Pirani (EDUCAUSE)
Topics:Academic Information Systems, Analytics, Decision Support Systems, ERP Systems, Executive Information Systems, Planning, Portals
Origin:Case Studies, ECAR (12/12/2005)
Type:Articles, Papers, and Reports
Abstract:

This case study illustrates how UCSD has accomplished a significant business process redesign through Sponsored Project Excellence Achieved through Redesign (SPEAR), a project in research and grants management. The case study describes the development and implementation of that project, as well as presenting UCSD's efforts with business analytics. Innovative tools including balanced scorecards, dashboards, and other business applications support these initiatives through changes in technology and shifts in administrative organization.

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Case Study
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