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EDUCAUSE Quarterly

A Support Crisis of Our Own Making? Training Versus Equipping

A Support Crisis of Our Own Making? Training Versus Equipping

Title:A Support Crisis of Our Own Making? Training Versus Equipping (ID: EQM0145)
Author(s):Jeffrey L. Overholtzer (Washington and Lee University)
Topics:Faculty Computing Support, Faculty Development, Support for Teaching and Learning, Training, User Training
Origin:EDUCAUSE Quarterly (2001)
Type:Articles, Papers, and Reports
Abstract:For those in technology support roles who are groaning under ever-increasing demands for training -- focus less on training and more in equipping.
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