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EDUCAUSE Quarterly

Reinvesting the IT Dollar: From IT Firefighting to Quality Strategic Services

Reinvesting the IT Dollar: From IT Firefighting to Quality Strategic Services

Title:Reinvesting the IT Dollar: From IT Firefighting to Quality Strategic Services (ID: EQM0130)
Author(s):Andrea Stern (University of Sydney)
Topics:Change Management, IT Funding, SLA
Origin:EDUCAUSE Quarterly (2001)
Type:Articles, Papers, and Reports
Abstract:The right approach to reinvesting IT funds moves institutions from crisis management to achieving goals.
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