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EDUCAUSE Review

Ya Can Talk all Ya want, But IT's Different Than It Was

Title:Ya Can Talk all Ya want, But IT's Different Than It Was (ID: ERM0151)
Author(s):Gregory A. Jackson (EDUCAUSE)
Topics:IT Staffing, Support Services
Origin:EDUCAUSE Review (2001)
Type:Articles, Papers, and Reports
Abstract:Novel sources of metaphor and insight offer ways to think differently, and better, about the conundrums in the support of information technology.
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