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EDUCAUSE Live! February 27, 2007 1:00 p.m. ET (12:00 p.m. CT, 11:00 a.m. MT, 10:00 a.m. PT); runs one hour

Selecting a Business Continuity Planning Tool

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Bill HeiserBill Heiser
Business Continuity and Disaster Recovery Program Manager
Stanford University

Bill Heiser is leading the business continuity and disaster recovery initiative for Stanford University’s IT Services organization, which will develop an initial disaster recovery capability and establish an ongoing BC/DR program. Previously Heiser was the project manager for an initiative that successfully developed and implemented a new ITIL-based change management process for Stanford’s IT Services and Administrative Systems organizations. He has over 20 years’ experience in the IT field, including several positions leading technical teams in corporate environments. His background is in systems administration, networking, and computer operations. Heiser holds a BS in computer science from Boston University and is a certified project management professional through the Project Management Institute.

Katina BlueKatina Blue
Director of Business Continuity and Disaster Recovery
North Carolina State University

Katina Blue, the director of business continuity and disaster recovery at North Carolina State University, has been actively working in the BC/DR profession for seven years. Blue’s industry experience includes government, health care, financial, and higher education. She holds a BS in computer science from North Carolina Wesleyan College. Blue is a certified business continuity planner through the Disaster Recovery Institute and will pursue master certification in the spring of 2007. She is the CEO of Tailormade Continuity Planning Inc. and president of the North and South Carolina chapter of LDRPS Regional User Group. She is currently enrolled in the University of North Carolina at Pembroke Master of Public Administration program with a concentration in emergency management.

no picture availableBetty Hawkins
Senior Project Manager
University of South Carolina

Betty Hawkins manages a data security initiative and the DR/BC effort at the University of South Carolina, which focuses on layers of prevention, incident recovery, and disaster recovery. Hawkins has implemented several new processes, including change management, root cause analysis, and computer room protocol. She wrote and exercised her first hot site recovery plan in 1994 in private industry. Since then she has held several IT management positions in the insurance industry and with IBM, where she was either responsible for or supported DR/BC. Hawkins majored in computer science at Northeastern University. A certified project management professional through Boston University, she was later state certified as a senior project manager in Columbia, South Carolina. Hawkins is also a certified business continuity planner through the Disaster Recovery Institute.

Summary

Your host, Steve Worona, will be joined by Bill Heiser, Katina Blue, and Betty Hawkins, and the topic will be "Selecting a Business Continuity Planning Tool."

In the past, business continuity and disaster recovery planning weren’t necessarily a priority for higher education institutions. Due to recent events, however, colleges and universities are increasingly developing plans to enable their business functions to continue in the face of a disruptive event. To facilitate this planning, many are exploring the use of business continuity planning tools, which establish a planning framework, offer direction in the planning process, and provide a common platform for the various campus groups involved. This session will explore the tool selection process at the presenters’ institutions, focusing on the criteria used and lessons learned. This session may provide the basis for future discussions to delve further into the details of implementing these tools.

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