| Description: |
SUMMARY
Responsible for analyzing the business needs of employees to help identify business problems and propose
solutions. Documents requirements and formulates systems to parallel overall business strategies. Provides
user training on the administrative system. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support the University’s application systems.
Researches, plans, and recommends administrative software and system choices to meet the University’s business requirements.
Acts as a liaison between vendors and the University, when appropriate.
Assists the director in developing cost analyses, design considerations, and implementation time-lines.
Assists the director in conducting feasibility studies of the administrative system.
Interacts/guides the programmers to keep track of system development Assists in performing system testing with sample/live data.
Assists with implementing new systems releases, system expansions and modifications
Prepares system and programming documentation for users and other programmers/analyst in accordance with internal and external standards.
Oversees and/or provides training and the development and maintenance of end user documentation associated with the administrative system.
Conducts task analysis and interacts with system users to identify opportunities to maximize the use of the administrative system and business applications to improve productivity, improve integration, and/or decrease costs.
Reviews existing business practices and makes recommendations on how the system can be used to improve internal processes
Assists business units in preparing departmental procedures and business process mapping.
Scouts the institution for high-potential ideas for improving the business operations of the institution.
Provides expertise in process execution and improvement; disseminates best practices across the institution.
Provides resources/staff to integration initiatives; provides whatever skills may be lacking in terms of process thinking and design, technical execution, change impact, job retraining, and performance metric development/capture.
Works with business units/technical areas to conduct needs assessments to ensure training needs are met.
Establishes prerequisite skills and knowledge required of trainees.
Determines training objectives.
Writes training programs, including outline, text, handouts, and assessments, and designs laboratory exercises.
Assists subject matter experts in defining and developing reports based on reporting needs; assists in identifying appropriate reporting tools to investigate/acquire.
Builds/codes workflows using Workflow Management for all Colleague modules.
Understands and uses ELF process to import external data into Colleague. |
