Computer Lab Assistant (part-time)
Portland Community College This is a temporary part time position through March 31, 2010. This position is located at the:
Town Plaza Housing Complex
Near PCC Cascade Campus
Contact: Abdul Majidi: amajidi@pcc.edu
The work hours are Monday - Friday 3:00pm to 7:00pm.
Wage: 16$/ hour MINIMUM QUALIFICATIONS:
High school diploma or equivalent. Must also have one year of training in
computer technology either through direct experience working with the
technology or by completing courses designed to provide troubleshooting
skills and use of MS Office applications. Demonstrated Knowledge of computer equipment and related software;
recordkeeping procedures. Demonstrated Ability to provide assistance and problem solve a variety of
basic computer related issues; enforce policies and procedures and maintain
a positive customer service environment.
Background in teaching or tutoring students from different backgrounds and
vary in ages, 8 years old and older as 70 years old. Duties:
1. Acts as an on-site resource to individual students and groups accessing
computer technology; helps familiarize students with software; assists
students in registering for classes, completing assignments, and orients
students to the laboratory.
2. Opens and/or closes the computer lab and provides for the general
cleanliness, safety and security of the laboratory area. Reports maintenance
problems to the Service Request Center as they occur.
3. Enforces procedures for the use of the laboratory area and the use of
equipment, supplies, materials, software, hardware and peripherals.
4. Troubleshoots and diagnoses basic problems with computer equipment.
Performs minor maintenance and repair on equipment, as necessary. Refers
problems to the Computer Labs Coordinator or Help Desk if unable to resolve. 5. Responds to questions from students, staff, and instructors with
information relating to the computer laboratory, both over the phone and in
person.
6. Maintains records of activities undertaken in the computer lab which
includes tracking the number of students utilizing the lab, determining what
class students are taking and how much paper is used by students.
Under the technical direction of a Computer Lab Coordinator/Campus TSS Team
Manager, the Computer Lab Assistant ensures that students have access to and
assistance in the use of computer technology. To apply, please send resumes to:
Abdul Majidi: amajidi@pcc.edu
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