Desktop Support Technician
Information Technology Services JOB #0701337 FULL TIME; CAREER
Full Salary Range: $42,012-$58,116/annually (plus an additional $0.67 or $0.85/hourly when working a qualifying shift). Salary commensurate with qualifications and experience. UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment. PLEASE NOTE: Primary office location: University Extension, CUPERTINO, CA Under the general direction of the UCSC Silicon Valley Divisional Liaison (DL), and the Lead Desktop Support Technician and with the support of staff, the Desktop Support Technician installs, maintains, and supports staff computers and printers. In addition, this position performs analysis of requests for equipment and software used in classrooms and laboratories and executes implementation within department guidelines. Qualifications include:
Good technical and non-technical communication skills, both written and oral. Ability to disseminate the information to end-users and clients who have a wide range of computing skills Knowledge and experience in the development of documentation including installation check lists, pre and post-installation documentation, instructions, procedures, and diagrams An understanding or project management techniques including the support of defined project activities and tasks Ability to illustrate a viewpoint and participate in highly collaborative, objective driven teams Experience in following complex installation checklists and testing procedures for installing and maintaining computer systems, software and printers Position is open until filled; Initial Review Date: 10-22-2007 APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https:// jobs.ucsc.edu/applicants/Central?quickFind=63005 To ensure review of application materials by the hiring unit they must be submitted electronically via the Staff Employment Opportunities web site (http://jobs.ucsc.edu ) on or before the initial review date. Computers are available at the UCSC Staff Human Resources office located at 2901 Mission St. Extension, Ste B, Santa Cruz. For further information or to request disability accommodation call 831/459-2009. Hearing impaired are encouraged to use the California Relay Service (800) 735-2922. The University of California, Santa Cruz is an Equal Opportunity Employer. |
