7 Things You Should Know About Backchannel Communication

Backchannel communication is a secondary conversation that takes place at the same time as a conference session, lecture, or instructor-led learning activity. This might involve students using a chat tool or Twitter to discuss a lecture as it is happening, and these background conversations are increasingly being brought into the foreground of lecture interaction. Digital technologies allow background discussions—which have always been a component of classes, conferences, and presentations—to be brought out of the shadows and, perhaps, incorporated as a formal part of learning activities. Instructors and presenters alike should be aware of this dynamic and the opportunity it presents to add another dimension to learning.

The "7 Things You Should Know About..." series from the EDUCAUSE Learning Initiative (ELI) provides concise information on emerging learning technologies. Each brief focuses on a single technology and describes what it is, where it is going, and why it matters to teaching and learning. Use these briefs for a no-jargon, quick overview of a topic and share them with time-pressed colleagues.

In addition to the "7 Things You Should Know About…" briefs, you may find other ELI resources useful in addressing teaching, learning, and technology issues at your institution. To learn more, please visit the ELI Resources page.