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A Collaborative, Enterprise Approach to Efficient and Cost-Effective Desktop Management

A Collaborative, Enterprise Approach to Efficient and Cost-Effective Desktop Management

Title:A Collaborative, Enterprise Approach to Efficient and Cost-Effective Desktop Management (ID: E08_47602)
Author(s):Julie D. Kercher-Updike (Purdue University)
Topics:Desktop Computing Management, EDUCAUSE 2008, EDUCAUSE2008, Security Management, Support Services
Origin:EDUCAUSE Annual Conferences (10/30/2008)
Type:Presentations and Seminars
Abstract:

As a result of a 2005 desktop security incident, 25 IT support directors from across Purdue University entered into a collaborative project, SMARTcomputing, to define an enterprise approach to desktop computer support and security. This presentation will describe the project's consensus-building strategies, overall goals, and outcomes.

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