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An Analysis of the Ask A Librarian Service

An Analysis of the Ask A Librarian Service

Title:An Analysis of the Ask A Librarian Service (ID: CSD3909)
Author(s):Northern Arizona University Reference Services
Topics:Digital Reference Services, Libraries and Technology, Library Information Systems, Library Projects
Origin:Community Contributions (2003)
Type:Articles, Papers, and Reports, Programs and Projects
Abstract:This report provides an analysis of the "Ask A Librarian" service at NAU. Building on a database of email and phone reference questions and answers, a web-based, database-driven solution was fully implemented for the Reference department by the Technical services team.
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