Resources
Location:
Are We Ready for 24 X 7 System Availability?

Are We Ready for 24 X 7 System Availability?

Title:Are We Ready for 24 X 7 System Availability? (ID: CMR0128)
Author(s):Dennis J. Cromwell (Indiana University) and Mike Egolf (Indiana University)
Topics:24x7 Support, Change Management, Customer Service, E-Commerce
Origin:CUMREC Conferences (Archives) (2001)
Type:Presentations and Seminars
Abstract:Our constituents expect a high level of availability as they compare our systems to Amazon.com, Yahoo, E-trade, or other commercial sites, but it goes beyond expectations. Applications that support e-commerce or distributed learning may have business models that require high levels of availability. But what does 24 by 7 really mean? This presentation focuses on the problems of achieving near 24 X 7 or continuous availability. A discussion of issues includes application design, development life cycle, fault tolerance, redundancy, and change management. Solutions address establishing clear goals, measurement techniques, and technical solutions.
View this resource:
 |  |  | 
Bookmark/Search this page with:
   del.icio.us   Digg   Google   Yahoo   Technorati Stumbleupon Facebook Twitter

 
© Copyright 1999-2010 EDUCAUSE
  Unless otherwise noted, EDUCAUSE holds the copyright on all materials published by the association, whether in print or electronic form. In certain cases the work remains the intellectual property of the individual author(s) (see Special Circumstances). Content from conference speeches, presentations, blogs, wikis and feeds reflect the opinions of the author, and not necessarily those of EDUCAUSE or its members.