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Beating a Dead (Trojan) Horse: Finding New Ways to Communicate the Same Security Message

Title:Beating a Dead (Trojan) Horse: Finding New Ways to Communicate the Same Security Message (ID: SWRC09_48189)
Author(s):Marc Scarborough (Rice University), Carlyn Foshee Chatfield (Rice University), Carolyn Ellis (University of Texas at San Antonio), Steve Arnold (University of Houston) and Annette Evans (University of Texas at San Antonio)
Topics:Identity Theft, Phishing, Security Awareness, Security Management, SWRC09
Origin:Southwest Regional Conferences (02/24/2009)
Type:Presentations and Seminars
Abstract:Communicating with institutional customers about safeguarding their private and personal information, preventing digital copyright infringement, and increasing their awareness of a hostile Ethernet environment involves a balanced mixture of power, humility, focus, and style. Warnings about phishing and other security concerns often go unheeded or provoke incendiary replies. "What I can see is what I can take" perceptions result in digital copyright violations. Vocal community members continue to demand increased protection from IT for their institutional and/or personal data and resources. In this session, three Texas universities with widely different populations will compare and contrast how they communicate critical security messages to their communities.
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