Business Process Reengineering - 111 Resources

Overview
Publications (87)
Presentations (23)
Podcasts (1)

Overview

Business process reengineering (BPR) is the analysis and redesign of workflow within and between enterprises. BPR reached its heyday in the early 1990's when Michael Hammer and James Champy published their best-selling book, "Reengineering the Corporation". The authors promoted the idea that sometimes radical redesign and reorganization of an enterprise (wiping the slate clean) was necessary to lower costs and increase quality of service and that information technology was the key enabler for that radical change. Hammer and Champy felt that the design of workflow in most large corporations was based on assumptions about technology, people, and organizational goals that were no longer valid. They suggested seven principles of reengineering to streamline the work process and thereby achieve significant levels of improvement in quality, time management, and cost: 1. Organize around outcomes, not tasks. 2. Identify all the processes in an organization and prioritize them in order of redesign urgency. 3. Integrate information processing work into the real work that produces the information. 4. Treat geographically dispersed resources as though they were centralized. 5. Link parallel activities in the workflow instead of just integrating their results. 6. Put the decision point where the work is performed, and build control into the process. 7. Capture information once and at the source.

Publications (87)

EDUCAUSE publications address a diverse range of professional challenges in higher education IT, from updates on current developments to explorations of important overarching issues. Listed below are the full range of research, reports and other publications that EDUCAUSE and its members have written about Business Process Reengineering.

Item ID	Title	Resource Category	Pub Date	Views
DEC0802	Business Process Management John W. McGuthry Articles, Papers, and Reports	EDUCAUSE Committees	10/17/2008	795
EQM0718	Building a Process-Savvy Organization Tom Jordan Articles, Papers, and Reports	EDUCAUSE Quarterly	01/01/2007	5,810
EQM0227	An ERP Implementation and Business Process Reengineering at a Small University Ilya V. Yakovlev Articles, Papers, and Reports	EDUCAUSE Quarterly	01/01/2002	7,843
ERB0318	Value on Investment in Higher Education Donald M. Norris Articles, Papers, and Reports	ECAR	09/02/2003	6,678
ERM06410	Changing Assumptions in Best Practice Ted Dodds Articles, Papers, and Reports	EDUCAUSE Review	01/01/2006	3,409
ERS0603	Business Process Modeling: Adding Value or Overhead? Chris Howard Articles, Papers, and Reports	ECAR	05/08/2006	4,811
ECM0504	Good Enough! IT Investment and Business Process Performance in Higher Education Roadmap Judith A. Pirani Articles, Papers, and Reports	ECAR	06/15/2005	3,227
ECS0504	Optimizing Business Processes at Brooklyn College and the City University of New York Judith A. Pirani Articles, Papers, and Reports	ECAR	06/15/2005	3,607
ECS0505	Iowa State University’s Business and Finance Division Project Evaluation and Implementation Methodology Julie A. Ouska and Judith A. Pirani Articles, Papers, and Reports	ECAR	06/15/2005	3,062
EKF0504	Good Enough! IT Investment and Business Process Performance in Higher Education Key Findings Judith Borreson Caruso Articles, Papers, and Reports	ECAR	06/15/2005	3,341
EQM0429	Combating Stovepipes: Implementing Workflow in uPortal Mark Askren and Marina Arseniev Articles, Papers, and Reports	EDUCAUSE Quarterly	01/01/2004	4,874
EQM0537	Distance Education and the Academic Department: The Change Process Ric Keaster Articles, Papers, and Reports	EDUCAUSE Quarterly	01/01/2005	4,390
CEM9933	Simultaneous Process Reengineering and System Replacement at Rice University Thomas J. Hochstettler, Barry P. McFarland, Andrea Martin, Joseph A. Watters Jr. Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1999	4,718
CEM9945	Lessons Learned in Process Reengineering at a Community College Gayle E. Jaacks, Michael Kurtz Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1999	4,442
CSD1562	The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Clayton Christensen Articles, Papers, and Reports	Community Recommendation	01/01/1997	4,722
ESI05B	IT Investment and Business Process Performance in Higher Education ECAR Surveys	ECAR	09/20/2004	2,699
CEM984D	Recommended Reading John P. Kotter, Ian Forsyth Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1998	5,924
CNC9748	Reengineering Customer Assistance: The Good, the Bad, and the Ugly Barbara Goguen and William F. Hogue Articles, Papers, and Reports	CAUSE (Archives)	01/01/1997	4,856
CNC9860	We Built the House Around Us: Simultaneous Process Reengineering and System Replacement at Rice University Thomas J. Hochstettler, Barry P. McFarland, Andrea Martin, Joseph Watter, Jr. Articles, Papers, and Reports	CAUSE (Archives)	01/01/1998	4,891
FFPIU023	Can Higher Education Evolve?: Mastering the Challenges of Change Rosabeth Moss Kanter Articles, Papers, and Reports	Forum for the Future of Higher Education	01/01/2002	2,455
CEM9222	Financing New Information Access Paradigms, or Why Academic Information Managers Need Cost Models Katz Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1992	6,400
CEM9647	CAMPUS PROFILE: Santa Barbara City College Julia Rudy Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1996	5,928
CEM982a	Riding the Crest of the E-Commerce Wave: Transforming MIT's Campus Computer Resale Operation Joanne Hallisey Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1998	4,885
CEM9919	Enterprise Process Engineering: A Template Tailored for Higher Education Frank Tait Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1999	5,129
CEM9947	Mount Holyoke College Reshapes Reengineering Madeline Carnevale, Sandra Berestka, Debra Morrissey Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1999	4,123

Presentations (23)

Stepping away from the distractions of normal routine to meet with peers, share experiences, and learn together can be invaluable. EDUCAUSE places great emphasis on the face-to-face meeting experience, offering you numerous opportunities throughout the year to gather with colleagues - from small regional events and special topic meetings to large, national conferences covering the full spectrum of roles and issues important to higher education. For more information on EDUCAUSE conferences and seminars, please see our Frequently Asked Questions page. Listed below is the full range of presentations EDUCAUSE and its members tagged with Business Process Reengineering

Item ID	Title	Resource Category	Pub Date	Views
E08_47670	Glimpses of Our IT Future: What's Green, Mobile, and Regulated All Over? A. Michael Berman, Sharon Collins, Beth Forrest Warner, and Tina Meier Presentations/Speeches	EDUCAUSE Annual	10/31/2008	521
NC09_48354	Process Review: Helping Others Help Themselves Kevin P. Lynch Presentations/Speeches	NERCOMP	03/11/2009	303
SEC09_170550	An Auditor's Perspective on Frameworks for Information Systems Security in Higher Education Presentations and Seminars	Security Professionals Conference	04/22/2009	242
SERC09_173081	Defending the IT Budget Presentations and Seminars	Southeast Regional	06/03/2009	407
EDU07290	ITIL: An Effective Methodology for Managing IT Services Susan Grajek and William Cunningham Presentations/Speeches	EDUCAUSE Annual	10/23/2007	1,701
NET0023	EDUCAUSE - NIH PKI Interoperability project Presentations/Speeches	EDUCAUSE Policy Office	01/01/2002	10,366
SER07033	What If We Changed Everything? John C. Borne, Robin R. Ethridge and Cynthia M. Hadden Presentations/Speeches	Southeast Regional	06/11/2007	1,972
EDU07311	Extreme Makeover: Rebuilding the Admissions Process via Document Imaging Steven Hazzard, Karin West Mormando, and Charles Musgrove Presentations/Speeches	EDUCAUSE Annual	10/23/2007	696
EDU07334	Using Business Intelligence to Gain a Strategic Advantage in College Admissions Richard R. Burnette, III Presentations/Speeches	EDUCAUSE Annual	10/23/2007	1,631
MWR0565	Establishing an IT Process Improvement Program Carrie E. Regenstein and Jeff Silber Presentations/Speeches	Midwest Regional	03/23/2005	2,595
MWR07092	Purdue University Response to Personal Information Breach Notification Laws Joanna Lyn Grama, Scott L. Ksander Presentations/Speeches	Midwest Regional	03/14/2007	1,572
SAC06024	Service Oriented Architecture James Phelps Presentations/Speeches	SAC (Archives)	08/09/2006	2,629
SER07049	Procurement: From the 20th Century to the 21st Byron Honore and Melanie K. Verret Presentations/Speeches	Southeast Regional	06/11/2007	1,823
CMR0219	A New Business Architecture for Campuses Steven W. Relyea Presentations/Speeches	CUMREC (Archives)	01/01/2002	4,975
CMR0572	The Future of Student Administration Robert B. Kvavik Presentations/Speeches	CUMREC (Archives)	05/18/2005	3,075
EDU05018	Successfully Navigating Business Intelligence Pitfalls John Voloudakis Presentations/Speeches	EDUCAUSE Annual	10/21/2005	2,974
MAC0651	Taming the Paper Tiger in Accounts Payable: A Real-World Success Story in Document Imaging and Automated Workflow Management Steven Hazzard and Frida Lukov Presentations/Speeches	Mid-Atlantic Regional	01/11/2006	2,332
SWR0651	Bridging the Gap Between Technology and Business Processes Christina Shi Presentations/Speeches	Southwest Regional	02/22/2006	2,401
CMR0401	Which Comes First, the Process or the Technology? Colin Currie Presentations/Speeches	CUMREC (Archives)	01/01/2004	3,565
CMR0535	Performance Improvement Initiatives Processes Reengineering at MSU C. Michael Cook and Stephen A. Horne Presentations/Speeches	CUMREC (Archives)	05/16/2005	2,620
EDU0299	Delivering Strategic Change John Townsend Presentations/Speeches	EDUCAUSE Annual	01/01/2002	4,854
EDU9961	Bureaucracy Unplugged Karen A. Stephenson Presentations/Speeches	EDUCAUSE Annual	01/01/1999	2,381
CMR9820	Hey! Where's My Application? A Transformation in Graduate Admissions Processing Dr. Bianca L. Bernstein, Kent Blaylock, Roger Lurie Articles, Papers, and Reports	CUMREC (Archives)	01/01/1998	4,325

Podcasts (1)

Name	Views	Post date
Revisiting and Upgrading IT Governance: An Interview with Michael Hites from the University of Illinois Central Administration Play \| Show Notes \| Download (5.47 MB audio/mpeg)	112	10/01/2009

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