Digital Reference Services - 25 Resources

Publications (11)

EDUCAUSE publications address a diverse range of professional challenges in higher education IT, from updates on current developments to explorations of important overarching issues. Listed below are the full range of research, reports and other publications that EDUCAUSE and its members have written about Digital Reference Services.

Keywords

Item ID	Title	Resource Category	Pub Date	Views	Ranking
CSD2621	Always on: Libraries in a world of permanent connectivity Lorcan Dempsey Articles, Papers, and Reports	Community Recommendation	01/29/2009	800
ERM0610	Changing a Cultural Icon: The Academic Library as a Virtual Destination Jerry D. Campbell Articles, Papers, and Reports	EDUCAUSE Review	01/01/2006	32,417
CSD4271	Where Learners Go Joan K. Lippincott Articles, Papers, and Reports	Community Recommendation	01/01/2005	3,319
CSD4500	Remote Reference Services at the North Carolina State Universities Eric Anderson and Karen Ciccone, Josh Boyer Articles, Papers, and Reports	Community Recommendation	01/01/2000	2,585
CSD4501	Chat Reference Service: An Analysis of One Semester's Data JoAnn Sears Articles, Papers, and Reports	Community Recommendation	01/01/2001	2,017
CSD4606	Virtual Reference in the Age of Pop-Up Blockers, Firewalls, and Service Pack 2 Pascal Lupien Articles, Papers, and Reports	Community Recommendation	01/01/2006	1,756
EQM01215	New Technologies and Reference Services - Book Review Reviewed by Richard Bazillion Articles, Papers, and Reports	EDUCAUSE Quarterly	01/01/2001	2,594
CSD4069	Can You Hear Me Now? Communicating Library Services to Distance Education Students and Faculty Martina Nicholas and Melba Tomeo Articles, Papers, and Reports	Community Recommendation	01/01/2005	2,429
CSD3909	An Analysis of the Ask A Librarian Service Northern Arizona University Reference Services Articles, Papers, and Reports	Community Recommendation	01/01/2003	2,645
CSD3953	Papa's Got A Brand New (Virtual) Bag: Real-Time Chat and Reference Discourse Darren Chase Articles, Papers, and Reports	Community Recommendation	01/01/2005	2,301
CSD4113	OCLC Pilots Traditional Libraries into Web Services Barbara Quint Articles, Papers, and Reports	Community Recommendation	01/01/2005	2,107

Presentations (8)

Stepping away from the distractions of normal routine to meet with peers, share experiences, and learn together can be invaluable. EDUCAUSE places great emphasis on the face-to-face meeting experience, offering you numerous opportunities throughout the year to gather with colleagues - from small regional events and special topic meetings to large, national conferences covering the full spectrum of roles and issues important to higher education. For more information on EDUCAUSE conferences and seminars, please see our Frequently Asked Questions page. Listed below is the full range of presentations EDUCAUSE and its members tagged with Digital Reference Services

Keywords

Item ID	Title	Resource Category	Pub Date	Views	Ranking
MARC09_48113	Ill Have What Shes Having: Generating New Reference Questions By Blogging Old Ones. Malinda R. Triller, Rafael Alvarado, and James Gerencser Presentations/Speeches	Mid-Atlantic Regional	01/07/2009	620
SWR07037	Instant Messaging: Are We 2.0 Yet? Robin Leech Presentations/Speeches	Southwest Regional	02/22/2007	1,535
MAC0334	Collaborative Virtual Reference Services: The Tri-College Libraries Experience Megan Adams and W. Mark Colvson Presentations/Speeches	Mid-Atlantic Regional	01/01/2003	5,546
SER0566	Southeastern Digital Libraries: An Overview of Current Projects and a Look at Future Trends Toby Graham, Catherine M. Jannik, Robert H. McDonald and Anthony D. Smith Presentations/Speeches	Southeast Regional	06/08/2005	3,272
EDU0266	Live Help over the Web: A Local Collaborative Approach Steven Bischof and Rachel J. Cheng Presentations/Speeches	EDUCAUSE Annual	01/01/2002	4,771
EDU0370	Expansion of Web-Based Library Services in Large Research Libraries: A Penn State Case Study Linda Klimczyk and Laura K. Probst Presentations/Speeches	EDUCAUSE Annual	01/01/2003	5,148
EDU05050	More Than a Collection: Real Libraries for Students at Online Universities Mignon S. Adams and Jinnie Y. Davis Presentations/Speeches	EDUCAUSE Annual	10/19/2005	2,781
CSD3060	Virtual Reference Desk Online Proceedings 2003 Various Authors Articles, Papers, and Reports	Community Recommendation	01/01/2003	2,922

Podcasts (2)

Name	Views	Post date
CNI Podcast: An Interview with Edward Fox on Digital Scholarship   Play | Show Notes | Download (19.24 MB audio/mpeg)	352	02/03/2009
An Interview with Peter Brantley at CNI's 2007 Spring Task Force Meeting   Play | Show Notes | Download (17.11 MB audio/mpeg)	4,968	04/27/2007

Blogs (4)

EDUCAUSE hosts a number of blogs for its members. To view a list of all our blogs, click here.

Title	Blogger	Posted	Views
Wikirevisionism	Joe Clark, Florida State University	03/03/2006	4,055
AENT/AMG working with Bowker to Provide Comprehensive Metadata Source	Matt Pasiewicz, EDUCAUSE	04/15/2005	3,409
Podcast on "Universal Access to All Knowledge"	Matt Pasiewicz, EDUCAUSE	03/20/2005	4,389
bioinformatics power-browsing toolbar for Mozilla	Matt Pasiewicz, EDUCAUSE	11/03/2004	3,855