Distributed Support - 33 Resources

Publications (10)

EDUCAUSE publications address a diverse range of professional challenges in higher education IT, from updates on current developments to explorations of important overarching issues. Listed below are the full range of research, reports and other publications that EDUCAUSE and its members have written about Distributed Support.

Keywords

Item ID	Title	Resource Category	Pub Date	Views	Ranking
EQM09120	Adult Learners: How IT Can Support “New” Students Sean Cordes Articles, Papers, and Reports	EDUCAUSE Quarterly	03/26/2009	3,199
ERM06110	Building IT Community on Campus Annie Stunden Articles, Papers, and Reports	EDUCAUSE Review	01/01/2006	4,796
EDU9932	Collaborative Support for the Distributed University Anne Agee, Keith Segerson, John Zenelis Articles, Papers, and Reports	EDUCAUSE Annual	01/01/1999	4,938
ERM0150	Coming Full Circle? Tracy Futhey Articles, Papers, and Reports	EDUCAUSE Review	01/01/2001	4,661
EQM0035	Creating Synergy in a Distributed Environment Shannon Burgert Articles, Papers, and Reports	EDUCAUSE Quarterly	01/01/2000	4,822
ERB0905	Decentralized IT Governance and Policy in Higher Education Donald A. Krueger Articles, Papers, and Reports	ECAR	03/10/2009	2,641
EPS195	Distributed Faculty Support Charles Green Effective Practices	Community Recommendation	01/01/2004	1,195
ERM04310	Elephants in Our Room Richard N. Katz Articles, Papers, and Reports	EDUCAUSE Review	01/01/2004	3,377
EPS138	System Administrator Group in a Distributed Support Environment Connie J. Sadler Effective Practices	Community Recommendation	01/01/2003	1,301
ERB0918	Whatever It Takes: Supporting Higher Education Executives 24 x 7 x 365 Constance (Momi) L. Ford, Jan R. Holloway, and Sue B. Workman Articles, Papers, and Reports	ECAR	09/08/2009	1,089

Presentations (20)

Stepping away from the distractions of normal routine to meet with peers, share experiences, and learn together can be invaluable. EDUCAUSE places great emphasis on the face-to-face meeting experience, offering you numerous opportunities throughout the year to gather with colleagues - from small regional events and special topic meetings to large, national conferences covering the full spectrum of roles and issues important to higher education. For more information on EDUCAUSE conferences and seminars, please see our Frequently Asked Questions page. Listed below is the full range of presentations EDUCAUSE and its members tagged with Distributed Support

Keywords

Item ID	Title	Resource Category	Pub Date	Views	Ranking
E08_177885	A Balancing Act: How Clemson University Is Redefining Its Distributed Support Model to Address Customer Needs Presentations and Seminars	EDUCAUSE Annual	10/30/2008	29
E08_177890	A Balancing Act: How Clemson University Is Redefining Its Distributed Support Model to Address Customer Needs Presentations and Seminars	EDUCAUSE Annual	10/29/2008	46
ETX0105	A Federated Model of Computing Support at a Large State University Maurice Leatherbury Presentations/Speeches	Southwest Regional	01/01/2001	5,789
SWRC09_48253	Applications of Virtualization and Automation Gary Kidney Presentations/Speeches	Southwest Regional	02/25/2009	404
MAC0121	Bringing IT All Back Home: Centralizing Systems in a Decentralized Climate William Lantry, Ziaeddin Mafaher, and Peter J. Murray Presentations/Speeches	Mid-Atlantic Regional	01/01/2001	5,563
EDU06201	Building Effective Relationships Between Central and Decentralized IT Units on Campus Shawn F. Clouse, Andrew Covell, Steve Fleagle, Ray Ford, Paul B. Gandel, and Maggie Jesse Presentations/Speeches	EDUCAUSE Annual	10/10/2006	2,014
MWRC09_48494	Centralized and Decentralized Aspects of Support Environments: A Comparison of Two Universities Justin Smith and Robert Jackson Presentations/Speeches	Midwest Regional	03/25/2009	635
EDU0191	Distributed Technical Support: Initial Successes and Failures at CU Boulder Jenifer Martin, Alex Pearson, and Mark J. Werner Articles, Papers, and Reports	EDUCAUSE Annual	01/01/2001	5,157
EDU07005	Distributed Technology Support AJ Kelton and Aletia Morgan Presentations/Speeches	EDUCAUSE Annual	10/23/2007	416
EDU01120	Distributed Technology Support: Shifting the Paradigm Robert DeStefano, Kevin James, Cristin Richard and Raymond Rivera Presentations/Speeches	EDUCAUSE Annual	01/01/2001	4,851
MAC0335	Features of a Successful Distributed Support Model Melissa J. Mills and Adrienne Moore Presentations/Speeches	Mid-Atlantic Regional	01/01/2003	4,967
SER0418	Securing the Campus Network Rita Anderson and Veronica Wilkinson Presentations/Speeches	Southeast Regional	01/01/2004	3,956
SER0122	Serving Our Subjects: A Team-Based Model for Discipline-Distributed Desktop Support Laura A. Pokalsky Presentations/Speeches	Southeast Regional	01/01/2001	5,661
EDU05170	Stretch Your Staff with a Departmental Liaison Program Dennis J. Bradley and Andrew C. Lawlor Presentations/Speeches	EDUCAUSE Annual	10/19/2005	2,512
MAC07059	Supporting Academic Needs: A Strategic Customer Care/Sustainable Support Model Paul Halpine Presentations/Speeches	Mid-Atlantic Regional	01/17/2007	1,968
EAF0516	Supporting Virtual Organizations: Leveraging Local Identity Management Infrastructures Kenneth J. Klingenstein Presentations/Speeches	EDUCAUSE Grant Programs (CAMP)	02/10/2005	3,067
CMR0549	TechConnect: Student-to-Student Technical Help J. Keith Fowlkes, Katarzyna Manulik, and Debra G. Smith Presentations/Speeches	CUMREC (Archives)	05/17/2005	2,801
EDU05138	TechConnect: Student-to-Student Technical Help J. Keith Fowlkes, Katarzyna Manulik, and Debra G. Smith Presentations/Speeches	EDUCAUSE Annual	10/19/2005	2,434
MARC09_47893	The Humanity and Humility of Supporting a Learning Management System: A System Administrator Perspective Akilah Jackson Presentations/Speeches	Mid-Atlantic Regional	01/08/2009	437
SEC09_170911	Together We Can Do More: Working with Distributed IT to Promote Campus Information Security Presentations and Seminars	Security Professionals Conference	04/29/2009	153

Podcasts (1)

Blogs (2)

EDUCAUSE hosts a number of blogs for its members. To view a list of all our blogs, click here.

Title	Blogger	Posted	Views
SLAs	AJ Kelton, Montclair State University	12/05/2006	4,214
Survey of IT Student Worker Pay - 2007	AJ Kelton, Montclair State University	01/04/2007	4,750