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Support Services - 384 Resources

Publications (154)

EDUCAUSE publications address a diverse range of professional challenges in higher education IT, from updates on current developments to explorations of important overarching issues. Listed below are the full range of research, reports and other publications that EDUCAUSE and its members have written about Support Services.

Item ID Title Resource Category Pub Date Views Rankingsort icon

ERM0952
Sue B. Workman
Articles, Papers, and Reports
EDUCAUSE Review
09/04/2009 1,056
 

EQM09120
Sean Cordes
Articles, Papers, and Reports
EDUCAUSE Quarterly
03/26/2009 3,075
 

EQM09116
Lanny Arvan
Articles, Papers, and Reports
EDUCAUSE Quarterly
03/26/2009 1,480
 

EQM09315
Lanny Arvan
Articles, Papers, and Reports
EDUCAUSE Quarterly
10/29/2009 109
 

ERB0918
Constance (Momi) L. Ford, Jan R. Holloway, and Sue B. Workman
Articles, Papers, and Reports
ECAR
09/08/2009 1,062
 

ERB0908
Dewitt Latimer, Kathryn Rose, Justin Sipher and Melissa Woo
Articles, Papers, and Reports
ECAR
04/21/2009 1,825
 

ERB0807
Anne H. Moore, Shelli B. Fowler, Brent Jesiek, John F. Moore, and C. Edward Watson
Articles, Papers, and Reports
ECAR
04/01/2008 9,298
 

EQM08410
Charles Patrick Kohrman, II
Articles, Papers, and Reports
EDUCAUSE Quarterly
11/17/2008 2,919
 

ERS0708
Mark C. Sheehan
Articles, Papers, and Reports
ECAR
12/03/2007 7,906
 
CSD5581
Andrew Guess
Articles, Papers, and Reports
Community Recommendation
12/11/2008 593
 

ERM0731
Gregory A. Jackson
Articles, Papers, and Reports
EDUCAUSE Review
01/01/2007 8,607
 

ERM0753
Charles D. Dziuban, Jay C. Brophy-Ellison, and Joel L. Hartman
Articles, Papers, and Reports
EDUCAUSE Review
08/29/2007 7,668
 

EQM0827
Lisa Trubitt and Mur Muchane
Articles, Papers, and Reports
EDUCAUSE Quarterly
05/05/2008 2,244
 

ERS0804
Michael Disabato
Articles, Papers, and Reports
ECAR
07/07/2008 2,709
 

ECS0801
Judith A. Pirani, Mark C. Sheehan, and Bob Albrecht
Articles, Papers, and Reports
ECAR
04/17/2008 2,777
 

ECM0801
Bob Albrecht and Judith A. Pirani
Articles, Papers, and Reports
ECAR
01/23/2008 871
 

ECS0708
Judith A. Pirani and Donald Z. Spicer
Articles, Papers, and Reports
ECAR
12/21/2007 1,545
 

ECS0709
Donald Z. Spicer and Judith A. Pirani
Articles, Papers, and Reports
ECAR
02/14/2008 1,591
 

ERS0801
Mark R. Nelson
Articles, Papers, and Reports
ECAR
01/23/2008 2,696
 

ECM0708
Judith A. Pirani and Mark C. Sheehan
Articles, Papers, and Reports
ECAR
12/03/2007 1,676
 

EQM0811
Luke Fernandez
Articles, Papers, and Reports
EDUCAUSE Quarterly
02/13/2008 1,804
 

EQM08111
Adam Krob
Articles, Papers, and Reports
EDUCAUSE Quarterly
02/13/2008 1,714
 

ERB0724
J. Bradley Reese and Brett Sutton
Articles, Papers, and Reports
ECAR
12/04/2007 2,284
 

ERB0423
Garland C. Elmore, Jan R. Holloway, and Sue B. Workman
Articles, Papers, and Reports
ECAR
11/09/2004 6,243
 

ERB0514
Garland C. Elmore, Jan R. Holloway, Sue B. Workman
Articles, Papers, and Reports
ECAR
07/05/2005 5,594
 

Presentations (219)

Stepping away from the distractions of normal routine to meet with peers, share experiences, and learn together can be invaluable. EDUCAUSE places great emphasis on the face-to-face meeting experience, offering you numerous opportunities throughout the year to gather with colleagues - from small regional events and special topic meetings to large, national conferences covering the full spectrum of roles and issues important to higher education. For more information on EDUCAUSE conferences and seminars, please see our Frequently Asked Questions page. Listed below is the full range of presentations EDUCAUSE and its members tagged with Support Services

Item ID Title Resource Category Pub Date Views Rankingsort icon
E09_176140
David L. Smallen, Vanessa J. Baca, Jeffrey L. Overholtzer, Joshua Wilson, Carlyn Foshee Chatfield, LeCarla A. Gilmere
Presentations and Seminars
EDUCAUSE Annual
11/06/2009 424
 
SWRC09_48280
Southwest Regional
02/25/2009 417
 
E09_175710
Daniel Keith Marmion, Malcolm B. Brown
Presentations and Seminars
EDUCAUSE Annual
11/04/2009 259
 
E09_175723
Suresh Balakrishnan, Donald Z. Spicer
Presentations and Seminars
EDUCAUSE Annual
11/04/2009 108
 
E09_175693
Dewitt Latimer
Presentations and Seminars
EDUCAUSE Annual
11/04/2009 292
 
E09_175895
EDUCAUSE Annual
11/04/2009 240
 
E08_47573
Richard N. Katz and Robyn R. Render
Presentations/Speeches
EDUCAUSE Annual
10/30/2008 385
 
NC09_48394
Kimberly Brookes and Robert M. Kuhn
Presentations/Speeches
NERCOMP
03/10/2009 466
 
E09_175903
Samuel Demas, Andrea Lisa Nixon, Joel P. Cooper
Presentations and Seminars
EDUCAUSE Annual
11/04/2009 49
 
E09_175899
Karen Van Dusen, Richard C. Fulton, Leah Ericson, Mary L. Pretz-Lawson
Presentations and Seminars
EDUCAUSE Annual
11/04/2009 159
 
E09_176009
EDUCAUSE Annual
11/03/2009 508
 
E09_175708
Aletia Morgan
Presentations and Seminars
EDUCAUSE Annual
11/04/2009 252
 
E09_176090
John G. Henderson, Beth Schaefer, Jason Davis
Presentations and Seminars
EDUCAUSE Annual
11/05/2009 584
 
E09_176022
Tom Delaney, R. Ben Maddox
Presentations and Seminars
EDUCAUSE Annual
11/04/2009 377
 
E09_176127
David Consiglio, Joshua Wilson, Kevin J.T. Creamer, Laurie Allen
Presentations and Seminars
EDUCAUSE Annual
11/05/2009 217
 
E09_176008
Robert Corbin, Joanne Dehoney
Presentations and Seminars
EDUCAUSE Annual
11/03/2009 502
 
E08_47780
David Stack and Donald Z. Spicer
Presentations/Speeches
EDUCAUSE Annual
10/29/2008 153
 
LIVE0825
Mark C. Sheehan
Presentations/Speeches
Web Seminars EDUCAUSE
12/18/2008 309
 
MARC09_47927
Lloyd Onyett and Todd Cunningham
Presentations/Speeches
Mid-Atlantic Regional
01/08/2009 316
 
MARC09_47952
Karen Kral, Nancy J. O'Laughlin, and Amy Pearlman
Presentations/Speeches
Mid-Atlantic Regional
01/07/2009 262
 
MARC09_48038
Matthew Blazevich and Clay Fulton
Presentations/Speeches
Mid-Atlantic Regional
01/08/2009 438
 
SWRC09_48253
Gary Kidney
Presentations/Speeches
Southwest Regional
02/25/2009 399
 
NC09_48262
NERCOMP
03/11/2009 479
 
SWRC09_48278
Ryan Rose and Samual Penn
Presentations/Speeches
Southwest Regional
02/26/2009 500
 
SWRC09_48286
Susan M. Zvacek and Alan Levine
Presentations/Speeches
Southwest Regional
02/24/2009 211
 

Policies (4)

Item ID Title Resource Category Pub Date Views Rankingsort icon
CSD2632
Policies and Procedures
Community Recommendation
01/01/2005 4,969
 
CSD3001
Community Recommendation
01/01/2004 3,755
 
CSD2628
Community Recommendation
01/01/2005 3,828
 
CSD2631
Community Recommendation
01/01/2002 3,775
 

Podcasts (7)

Name Views Post datesort icon
E07 Podcast: In Plain English, Please: Effective IT Communications
  Play | Show Notes | Download (31.17 MB audio/mpeg)
780 11/15/2007
Commoditization of Core Services: An Interview with Brian Voss and Cynthia Hadden
  Play | Show Notes | Download (11.89 MB audio/mpeg)
3,576 06/20/2007
EDUCAUSE2006 Podcast: Fear Factor and American Idol
  Play | Show Notes | Download (29.3 MB audio/mpeg)
3,484 04/13/2007
EDUCAUSE2006 Podcast: Keeping a Personalized Face on Support Centralization
  Play | Show Notes | Download (43.44 MB audio/mpeg)
3,334 02/23/2007
E2005 Podcast: Supporting the Mobile User
  Play | Show Notes | Download (20.84 MB audio/mpeg)
3,477 03/30/2006
E2005 Podcast: Stretch Your Staff with a Departmental Liaison Program
  Play | Show Notes | Download (18.73 MB audio/mpeg)
3,262 02/23/2006
E2005 Podcast: An Enterprise-Grade Model for Classroom Technology Support
  Play | Show Notes | Download (21.05 MB audio/mpeg)
3,387 02/10/2006

Blogs (4)

EDUCAUSE hosts a number of blogs for its members. To view a list of all our blogs, click here.

Do you have a great resource that should be listed here? Email contribute@educause.edu with your recommendation!

 
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