User Training - 77 Resources

Overview

Publications (54)

EDUCAUSE publications address a diverse range of professional challenges in higher education IT, from updates on current developments to explorations of important overarching issues. Listed below are the full range of research, reports and other publications that EDUCAUSE and its members have written about User Training.

Keywords

•  
• 1 of 3
• ››

Item ID	Title	Resource Category	Pub Date	Views	Ranking
EQM0939	Video Tutorials: A Sustainable Method for Campus Technology Training John Bowers, Julie H. Dent and Kathleen Barnes Articles, Papers, and Reports	EDUCAUSE Quarterly	10/29/2009	812
ERB0808	Regulatory Compliance Training: Public Jobs, Private Data Ross T. Janssen and Greg C. Sales Articles, Papers, and Reports	ECAR	04/15/2008	2,486
EPS236	Building a Training Network: the Technology Liaison Program at Washington and Lee University Jeffrey L. Overholtzer Effective Practices	Community Recommendation	01/01/2004	1,147
ERB0414	Leveraging IT Infrastructure for HIPAA Training Ross T. Janssen and John Jensen Articles, Papers, and Reports	ECAR	07/06/2004	6,080
EDU0018	Access and Innovation: Partnering to Train Professional Workforce Educators Sharon P. Pitt, Julia S. Harbeck, Ed Vitale, Diane Foucar-Szocki, and Miriam E. Guthrie Articles, Papers, and Reports	EDUCAUSE Annual	01/01/2000	5,205
EPS130	Student Technology Center at Bowling Green State University Duane E. Whitmire Effective Practices	Community Recommendation	01/01/2003	1,237
EPS196	Multimedia Modules: A Scripted Approach to Hands-On Training Pamela Gades Effective Practices	Community Recommendation	01/01/2004	1,236
EQM0145	A Support Crisis of Our Own Making? Training Versus Equipping Jeff Overholtzer Articles, Papers, and Reports	EDUCAUSE Quarterly	01/01/2001	4,950
ERM0025	The Power of Mentoring Kent Kuo Articles, Papers, and Reports	EDUCAUSE Review	01/01/2000	5,008
EQM0011	Duke University's IT Staff Broadbanding Initiative Angel N. Dronsfield	EDUCAUSE Quarterly	01/01/2000	4,297
EQM0449	Probing End-User IT Security Practices—Through Homework Sean W. Smith Articles, Papers, and Reports	EDUCAUSE Quarterly	01/01/2004	3,618
CNC9748	Reengineering Customer Assistance: The Good, the Bad, and the Ugly Barbara Goguen and William F. Hogue Articles, Papers, and Reports	CAUSE (Archives)	01/01/1997	4,856
EDU0002	One Size Does Not Fit All: Models for Support and Training Partnerships in Virginia Sue Ellen Breeden, Ellen Ramsey, Susan Evans, Gene Roche, and Michele Valliere Articles, Papers, and Reports	EDUCAUSE Annual	01/01/2000	4,615
CEM984A	Computing Survival Skills: Training the Workforce to Stay Abreast of Technology Lisa Harcourt Black Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1998	4,675
CMR9720	IT Staff Training: A Program for a Rising Tide of Change David McGuire and Mary E. Hanson Articles, Papers, and Reports	CUMREC (Archives)	01/01/1997	4,951
CMR9810	Dealing with Change: A User's Perspective Laurianne M. Olcott Articles, Papers, and Reports	CUMREC (Archives)	01/01/1998	4,418
CNC9746	Distribute the Work--and the Resource: Syracuse University's Distributed Computing Environment Susan B. Borel, James R. Tompkins, and June S. Winckelmann Articles, Papers, and Reports	CAUSE (Archives)	01/01/1997	4,884
CEM9534	Strategies for Restructuring IT Organizations Susy Chan Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1995	6,115
CEM9538	Transitioning Technology -- Changing the Culture at Syracuse University Sue Borel, Natalie Vincent Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1995	6,325
CEM971F	READERS RESPOND: Retaining Skilled Staff Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1997	4,668
CEM9846	Resourceful Campus Solutions to IT Staff Challenges Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1998	4,553
CMR9733	The Employee and Organization of the Future: A Partnership at all Levels Deborah Allmayer and Phyllis H. Davidson Articles, Papers, and Reports	CUMREC (Archives)	01/01/1997	4,245
CNC9714	Development Dollars & Sense: Making Development Part of the Job Joanne Bessler Articles, Papers, and Reports	CAUSE (Archives)	01/01/1997	4,698
CNC9750	Readin', Writin', Arithmetic, and Information Competency: Adding a Basic Skills Component to a University's Curriculum Lori Goetsch and Paula T. Kaufman Articles, Papers, and Reports	CAUSE (Archives)	01/01/1997	5,208
CNC9528	Collaborating for the More Effective Integration and Use of Technology Kenneth E. Pflueger Articles, Papers, and Reports	CAUSE (Archives)	01/01/1995	5,215

•  
• 1 of 3
• ››

Presentations (22)

Stepping away from the distractions of normal routine to meet with peers, share experiences, and learn together can be invaluable. EDUCAUSE places great emphasis on the face-to-face meeting experience, offering you numerous opportunities throughout the year to gather with colleagues - from small regional events and special topic meetings to large, national conferences covering the full spectrum of roles and issues important to higher education. For more information on EDUCAUSE conferences and seminars, please see our Frequently Asked Questions page. Listed below is the full range of presentations EDUCAUSE and its members tagged with User Training

Keywords

Item ID	Title	Resource Category	Pub Date	Views	Ranking
E08_47606	User Services Lightning Round Craig Lamb, John C. Borne, Ronan Glynn, Sheri Stahler, Lisa McNeal, Momi Ford, Ethan Benatan, and Kimberly Brookes Presentations/Speeches	EDUCAUSE Annual	10/30/2008	529
E08_47623	Using Instructional Design to Shape Technology Training Lisa McNeal Presentations/Speeches	EDUCAUSE Annual	10/30/2008	816
PKI08005	Usability and User Education and Support Brian Rust and James Lowe Presentations/Speeches	PKI Meetings (Archives)	04/16/2008	97
MAC08061	How to Make Support Easier Through Effective Training Christine Mencer Presentations/Speeches	Mid-Atlantic Regional	01/15/2008	202
MAC08065	Marketing on a Shoestring: A Case Study Elizabeth A. Evans Presentations/Speeches	Mid-Atlantic Regional	01/15/2008	219
MAC08073	Delivering End-User Training in Less Time, with Fewer Resources Maggi Smith and Ana N. Quemuel Presentations/Speeches	Mid-Atlantic Regional	01/15/2008	289
SWR08006	Getting the Most Out of an ERP System Lisa Richerson and Beth Gross Presentations/Speeches	Southwest Regional	02/20/2008	220
NCP08039	Electronic Project Reports: Making Undergraduate Work Accessible Worldwide Christine Drew and Debra Dexter Presentations/Speeches	NERCOMP	03/10/2008	1,025
NCP08077	Supporting Early Adopters and Moving Targets Patrick McNeal and Chris Gresham Presentations/Speeches	NERCOMP	03/10/2008	92
EDU07212	Practicing What You Preach: A Learner-Centered LMS Training and Support Program for Faculty Adam B.A. Finkelstein Presentations/Speeches	EDUCAUSE Annual	10/23/2007	372
MWR07087	Collaborative Process for IT Training and Development Therese Bohn, Simone C.O. Conceicao, Katherine L. Heath, Ericka Mendez Presentations/Speeches	Midwest Regional	03/14/2007	1,657
SEC07092	Danger, Internet Ahead! User Awareness Without a Lot of Jargon Daniel Elswit Presentations/Speeches	Security Professionals Conference	04/11/2007	2,089
EDU02106	Using Streaming Media for Online User Training in IT John Fritz and William Shewbridge Presentations/Speeches	EDUCAUSE Annual	01/01/2002	4,441
EDU0157	Models for Faculty Training in Technology Patricia Ryaby Backer San Jose State University Presentations/Speeches	EDUCAUSE Annual	01/01/2001	4,955
EDU03171	Multimedia Modules: A Scripted Approach to Hands-On Training John S. Bowers Presentations/Speeches	EDUCAUSE Annual	01/01/2003	4,380
EDU0461	Building a Training Network: The Technology Liaison Program Julie Knudson and Jeffrey L. Overholtzer Presentations/Speeches	EDUCAUSE Annual	10/20/2004	3,261
EDU05228	Learning Mania: A How-To Guide to Revitalize and Transform Online Staff Training and Development John H. Heinrichs, Jill Kuskowski, and Sharon Phillips Presentations/Speeches	EDUCAUSE Annual	10/20/2005	2,488
MWR0310	Training to Increase the Effectiveness of Your Campus Data Warehouse Madaline Tuinstra Presentations/Speeches	Midwest Regional	01/01/2003	5,123
MWR0538	TECHNOLOGY REQUEST LIVE! (TRL!) - A 21st Century Progression of Teaching and Learning Ronald Stewart Knopf, Jr., Christina Walko, Mitchell Treece, and Brad Salisbury Presentations/Speeches	Midwest Regional	03/22/2005	2,323
NCP0315	Small Staff--Big Demands Karen Boland and Kay McClintock Presentations/Speeches	NERCOMP	01/01/2003	5,256
EDU0495	Just-in-Time Faculty IT Support: A Scalable Model for Delivering Technology Tutorials in Faculty Offices Serge J. Goldstein and David Herrington Presentations/Speeches	EDUCAUSE Annual	10/21/2004	3,582
SPC0507	Spooks in the Machine: Proactive Strategies for Securing Your Network Steven M. Helwig Presentations/Speeches	Security Professionals Conference	04/05/2005	2,922

Podcasts (1)

Name	Views	Post date
E2005 Podcast: Revitalize and Transform Online Staff Training and Development   Play | Show Notes | Download (23.35 MB audio/mpeg)	3,511	03/24/2006