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Building Effective Relationships Between Central and Decentralized IT Units on Campus

Title:Building Effective Relationships Between Central and Decentralized IT Units on Campus (ID: EDU06201)
Author(s):Shawn F. Clouse (The University of Montana), Andrew Covell (Syracuse University), Steve Fleagle (The University of Iowa), Ray Ford (The University of Montana), Paul B. Gandel (Syracuse University) and Maggie Jesse (The University of Iowa)
Topics:Centralized and Decentralized Support, Distributed Support, Support Services
Origin:EDUCAUSE Annual Conferences (10/10/2006)
Type:Presentations and Seminars
Abstract:The complexity of information technology necessitates both central and decentralized support organizations at universities. Centrally supported enterprise systems offer efficiencies, whereas decentralized local support fosters rapid adoption and innovation. How can institutions effectively leverage central and decentralized IT units? This panel will explore how several universities are approaching this problem.
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