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Centralizing Student Support for Academic Success

Centralizing Student Support for Academic Success

Title:Centralizing Student Support for Academic Success (ID: NC09_48424)
Author(s):Kevin Wong (University of New Hampshire) and David J. Blezard (University of New Hampshire)
Topics:Centralized and Decentralized Support, NC09, Student Computing Support, Support Services
Origin:NERCOMP Conferences (03/11/2009)
Type:Presentations and Seminars
Abstract:Students require IT support to achieve academic success. Combining several disparate groups, UNH's IT Support Center has centralized in-person services to more effectively meet students' increasing needs and expectations. Our model utilizes student workers and full-time staff from different groups at one central location in our academic commons.
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