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Collaborative Virtual Reference Services: The Tri-College Libraries Experience

Collaborative Virtual Reference Services: The Tri-College Libraries Experience

Title:Collaborative Virtual Reference Services: The Tri-College Libraries Experience (ID: MAC0334)
Author(s):Megan Adams (Swarthmore College) and Mark Colvson (Bryn Mawr College)
Topics:Collaboration, Digital Reference Services, Library Planning
Origin:Mid-Atlantic Regional Conferences (2003)
Type:Presentations and Seminars
Abstract:The Tri-College Libraries began planning for a collaborative virtual reference service in 2001. This presentation addresses the challenges inherent in the process of developing this service across three libraries. Issues of buy-in, overhead costs, and institutional differences will be highlighted.
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