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Commoditization of Core Services

Title:Commoditization of Core Services (ID: ENT07002)
Author(s):Cynthia M. Hadden (Louisiana State University) and Brian D. Voss (University of Maryland)
Topics:E-mail and Messaging, Outsourcing, Outsourcing E-mail
Origin:Enterprise Technology Conferences (05/23/2007)
Type:Presentations and Seminars
Abstract:

Given increasing pressures to do more with less, institutions are beginning to look at outsourcing core services to improve quality of service while significantly reducing costs. Louisiana State University has been very successful in outsourcing basic e-mail, one of the most fundamental technology tools in use today.

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