Dealing with Change: A User's Perspective
| Title: | Dealing with Change: A User's Perspective (ID: CMR9810) | | Author(s): | Laurianne Olcott (Plymouth State University) | | Topics: | User Expectations, User Training | | Origin: | CUMREC Conferences (Archives) (1998) | | Type: | Articles, Papers, and Reports | | Abstract: | Plymouth State College's Information Technology Services is helping departments into the year 2000 by analyzing current equipment and making recommendations. This paper recounts the computing experiences and issues of staff in Admissions, Financial Aid, Registrar, and the Bursar's office, and their reactions to hardware and software changes as Plymouth State moves from a VAX to an Alpha server. | | View this resource: | |
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