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Defining Incident Management Processes for CSIRTs: A Work in Progress

Title:Defining Incident Management Processes for CSIRTs: A Work in Progress (ID: CSD3849)
Author(s):Christopher Alberts (Carnegie Mellon University), Georgia Killcrece (Carnegie Mellon University), Robin Ruefle (Carnegie Mellon University) and Mark Zajicek (Carnegie Mellon University)
Topics:Cybersecurity, Incident Handling and Response, Security Management, Security Planning
Source:Carnegie Mellon Software Engineering Institute
Origin:Community Contributions (2003)
Type:Articles, Papers, and Reports
Abstract:This report presents a prototype best practice model for performing incident management processes and functions. It defines the model through five high-level incident management processes: Prepare/Sustain/Improve, Protect Infrastructure, Detect Events, Triage Events, and Respond. Workflow diagrams and descriptions are provided for each of these processes.
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