Resources
Location:
Distribute the Work--and the Resource: Syracuse University's Distributed Computing Environment

Distribute the Work--and the Resource: Syracuse University's Distributed Computing Environment

Title:Distribute the Work--and the Resource: Syracuse University's Distributed Computing Environment (ID: CNC9746)
Author(s):Susan B. Borel (Syracuse University), James R. Tompkins (Syracuse University) and June C. Szymanski (Syracuse University)
Topics:DCE, Distributed Computing, Partnerships, Professional Development, Staffing, Support Services, User Training
Origin:CAUSE Conferences (Archives) (1997)
Type:Articles, Papers, and Reports
Abstract:Syracuse University is working through a distributed work model which encourages client departments to assume a broader role in system implementation by distributing more than just the work. When a client department decides to hire a functional business analyst and/or computer consultant, the Distributed Support Program provides partial funding for that new staff member's salary, training, and hardware, and offers regular opportunities for support and interaction with the IT organization. They have also developed job broadbanding programs with their Human Resources Department to encourage and reward IT staff members to reskill, retrain, and develop new roles for themselves as they transition to a new environment. This combination of support for both clients and IT staff, described in this paper, helps to ensure success of the distribution of leadership and technology from a central to a local model.
View this resource:
 |  |  |  |  |  | 
Bookmark/Search this page with:
   del.icio.us   Digg   Google   Yahoo   Technorati Stumbleupon Facebook Twitter

 
© Copyright 1999-2009 EDUCAUSE
  Unless otherwise noted, EDUCAUSE holds the copyright on all materials published by the association, whether in print or electronic form. In certain cases the work remains the intellectual property of the individual author(s) (see Special Circumstances). Content from conference speeches, presentations, blogs, wikis and feeds reflect the opinions of the author, and not necessarily those of EDUCAUSE or its members.