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Effectively Communicating Change: Stop Spamming Your Campus

Title:Effectively Communicating Change: Stop Spamming Your Campus (ID: NCP08065)
Author(s):Jane Livingston (Yale University) and Janet Jeddry (Yale University)
Topics:Communication, EDUCAUSE_NC08, Support Services, User Expectations
Origin:NERCOMP Conferences (03/10/2008)
Type:Presentations and Seminars
Abstract:

Technology changes fast and often; it is our responsibility to communicate change, but frequently we inundate the in-boxes of our constituencies. There are many problems, and even more potential solutions. This session will engage in a discussion of possible solutions to flooding user inboxes with a constant stream of change.

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