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Evolving Academic Computing Offerings: A Successful Strategy
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Evolving Academic Computing Offerings: A Successful Strategy

Title:Evolving Academic Computing Offerings: A Successful Strategy (ID: SWRC10_197817)
Author(s):Gary Kidney (Rice University)
Topics:Academic Computing, Implementation, swrc10, Systems Implementation, Technology Lifecycles, User Expectations
Origin:Southwest Regional Conferences (02/18/2010)
Type:Presentations and Seminars
Abstract:Rice University has struggled to find a method for updating infrastructure, embracing new technologies, and decommissioning old ones. Rice tried a new methodology in replacing and updating its OwlNet UNIX-based infrastructure. The data-driven and customer-focused process has yielded a newly deployed service, enthusiastic faculty and students engaged in testing, and a feeling of satisfaction at the transparency of the process. The result is a model that Rice will follow again.
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