Guide to Developing Online Student Services
| Title: | Guide to Developing Online Student Services (ID: CSD1477) | | Author(s): | Barbara Krauth (WICHE/WCET) | | Topics: | Student Information Systems, Support Services | | Source: | Western Cooperative of Educational Telecommunications | | Origin: | Community Contributions (1999) | | Type: | Articles, Papers, and Reports | | Abstract: | The Guide to Developing Online Student Services is intended to help higher education institutions develop effective online approaches to delivering student support services. It provides:
· General tips for designing effective online student services;
· Brief discussions on a range of student support services, especially the needs of online and distant learners; and
· Guidelines for basic good practice in delivering these services via the Internet; and
· Examples of some institutions that use the Internet to offer students a variety of opportunities for self-help and customized services in addition to providing information and electronic forms online. | | View this resource: | |
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