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Help Desk Dictionary

Title:Help Desk Dictionary (ID: CSD4418)
Author(s):Julie L. Mohr (BlueprintAudits.com)
Topics:Help Desk, Support Services
Origin:Community Contributions (2006)
Type:Tools
Abstract:A comprehensive collection of terms related to the help desk and help desk management. From A to Z, over 1000 terms defined. This is the online abridged version of printed version of "The Help Desk Dictionary".
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