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Hey! Where's My Application? A Transformation in Graduate Admissions Processing

Hey! Where's My Application? A Transformation in Graduate Admissions Processing

Title:Hey! Where's My Application? A Transformation in Graduate Admissions Processing (ID: CMR9820)
Author(s):Bianca L. Bernstein (Arizona State University) and Roger A. Lurie (Arizona State University)
Topics:Admissions Systems, Business Process Reengineering
Origin:CUMREC Conferences (Archives) (1998)
Type:Articles, Papers, and Reports, Presentations and Seminars
Abstract:In the spring of 1997, the Arizona State University Graduate College embarked on a project to reengineer the graduate admissions process. This paper describes the Graduate Admissions Reengineering Project and the information systems which resulted. The project involved staff from over sixty academic units on campus plus staff from administrative units and Information Technology. Technological implementations include an electronic application, intelligent character recognition (ICR) system, and internal Web applications that provide workflow management.
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