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IT Service Management

Title:IT Service Management (ID: DEC0902)
Author(s):Stephen G. Landry (Seton Hall University)
Topics:Information Technology Management and Leadership, IT Service Management, ITIL, Support Services
Origin:EDUCAUSE Committees (12/15/2009)
Type:Articles, Briefs, Papers, and Reports
Abstract:
  The evolving technologies committee is charged with identifying and monitoring evolving technologies and their impact on higher education institutions. This submission is on IT Service Management.
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Evolving Technologies Reports Page
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