Implementing a Reporting Tool Through a Centralized Area in a Decentralized Environment
| Title: | Implementing a Reporting Tool Through a Centralized Area in a Decentralized Environment (ID: SWRC09_48296) | | Author(s): | Julian Hooker (Texas Tech University) | | Topics: | Centralized and Decentralized Support, Reporting Tools, Support Services, SWRC09 | | Origin: | Southwest Regional Conferences (02/24/2009) | | Type: | Presentations and Seminars | | Abstract: | Texas Tech recently implemented a new reporting tool (Cognos). The tool is administrated by a central IT group. The catch is the central IT group does not write the reports delivered by the tool. Over the course of the implementation, Texas Tech had to coordinate with existing reporting staff in decentralized areas and leverage the abilities of those staff, along with central IT staff, to bring reporting into a cohesive group. The combined reporting group creates greater synergy and productivity. The effort is very challenging, but worth it. | | View this resource: | |
|
