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In Plain English, Please: Effective IT Communications

In Plain English, Please: Effective IT Communications

Title:In Plain English, Please: Effective IT Communications (ID: EDU07206)
Author(s):Lisa V. Trubitt (University at Albany, SUNY) and Mur Muchane (Davidson College)
Topics:Communication, EDUCAUSE2007, IT Communications, Support Services
Origin:EDUCAUSE Annual Conferences (10/23/2007)
Type:Presentations and Seminars
Abstract:

The University at Albany and Davidson College will discuss the strategies they use to convey information about IT services to their respective user communities. Both institutions have developed a protocol for communicating about IT to non-technical audiences in user-friendly ways.

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In Plain English, Please
Effective IT Communications
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