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Information Technology Investments in Research Libraries

Title:Information Technology Investments in Research Libraries (ID: ERM9947)
Author(s):Susan Rosenblatt
Topics:Libraries and Technology, Library Information Systems, User Expectations
Origin:Educom Review (Archives) (1999)
Type:Articles, Papers, and Reports
Abstract:Which investments will ensure that library IT will meet future academic needs? Although our understanding of the transformational potential of the new technologies may not be comprehensive, we know enough to discern that certain kinds of investments may be more likely than others to ensure that library IT meets academic needs. The author discusses assessing outcomes of information technology investments in terms of costs and service benefits. The author comments on new service models, library users' changing expectations, and the shifting boundaries between libraries and scholarly publishing. The author also discusses investments in infrastructure, investments in the disintermediation of routine services, investments of staff time in focused collaborations with strategic partners, and strategic investments in staff.
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