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Instant Messaging: Are We 2.0 Yet?

Instant Messaging: Are We 2.0 Yet?

Title:Instant Messaging: Are We 2.0 Yet? (ID: SWR07037)
Author(s):Robin Leech (Oklahoma State University)
Topics:Digital Reference Services, E-mail and Messaging
Origin:Southwest Regional Conferences (02/22/2007)
Type:Presentations and Seminars
Abstract:During the summer of 2006, Reference and Digital Library Services departments of the Oklahoma State University Libraries started discussions about implementing an instant messaging service. This presentation will provide a brief history of that decision process and the choice of software and training for librarians. Advertising, successes, and issues/solutions will be presented.
View this resource:
Instant Messaging Bibliography
Instant Messaging Survey Comments
Librarian Survey Questions
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