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Leveraging Your Internet Portal: Maximizing Value for Constituents

Leveraging Your Internet Portal: Maximizing Value for Constituents

Title:Leveraging Your Internet Portal: Maximizing Value for Constituents (ID: E08_47755)
Author(s):Christopher Duffy (Peirce College), Rick Tomlinson (Jenzabar Inc.) and Robert A. Maginn (Jenzabar Inc.)
Topics:Administrative Systems, EDUCAUSE 2008, EDUCAUSE2008, Portals, Web Administration, Design, and Development
Origin:EDUCAUSE Annual Conferences (10/29/2008)
Type:Presentations and Seminars
Abstract:

Once an Internet portal is built and implemented, the real challenge is maximizing its value and success for those constituents who use it every day. Maximizing the benefits of an Internet portal means leveraging it to manage internal efficiencies, enhance customer service, and build constituent engagement with all offices on campus.

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Leveraging Your Portal, Internally and Externally
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