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Managing Student Disputes Through Technology

Managing Student Disputes Through Technology

Title:Managing Student Disputes Through Technology (ID: E08_47831)
Author(s):Aline Grossman (University of Phoenix), Maddy Lakshmanan (Apollo Group, Inc.) and Traci Hardy (University of Phoenix)
Topics:Administrative Systems, EDUCAUSE 2008, EDUCAUSE2008, Student Information Systems, Students
Origin:EDUCAUSE Annual Conferences (10/31/2008)
Type:Presentations and Seminars
Abstract:

The University of Phoenix has developed and implemented a comprehensive system for end-to-end processing and tracking of student grievances. This new system provides a structured and streamlined process for students to submit a formal grievance through their student website.

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Managing Disputes - Technology Presentation
File:Podcast of Session
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