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Mount Holyoke College Reshapes Reengineering

Title:Mount Holyoke College Reshapes Reengineering (ID: CEM9947)
Author(s):Madeline A. Carnevale and Sandra A. Berestka (Mount Holyoke College)
Topics:Business Process Reengineering
Origin:CAUSE/EFFECT (Archives) (1999)
Type:Articles, Papers, and Reports
Abstract:Reengineering projects at Mount Holyoke College led participants to conclude that business process reengineering (BPR) in higher education involves a magnitude of cultural change that differentiates it significantly from BPR in the corporate world. This article explores why reengineering principles themselves had to be reengineered at Mount Holyoke and describes two project that were successful even though they did not follow the "rules."
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