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Post-Implementation Evaluation of an ERP/SIS

Title:Post-Implementation Evaluation of an ERP/SIS (ID: EDU0457)
Author(s):James E. Barry (360 Services Group, Inc.) and Wayne Powel (Gonzaga University)
Topics:ERP Systems, Implementation, Systems Implementation
Origin:EDUCAUSE Annual Conferences (10/20/2004)
Type:Presentations and Seminars
Abstract:Six years after implementation, Gonzaga University reviewed its ERP/SIS application (1) to determine the true cost of implementation, the true cost of maintenance, and whether the system achieved its original project goals; (2) to compare the choice against other alternatives; and (3) to recommend how the current system could be improved.
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