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Process Reengineering in Academic Libraries: Shifting to Client-centered Resource Provision

Process Reengineering in Academic Libraries: Shifting to Client-centered Resource Provision

Title:Process Reengineering in Academic Libraries: Shifting to Client-centered Resource Provision (ID: CEM9528)
Author(s):Maxine Brodie (Macquarie University)
Topics:Business Process Reengineering, Electronic Content Delivery, Trends and Visions
Origin:CAUSE/EFFECT (Archives) (1995)
Type:Articles, Papers, and Reports
Abstract:The emergence of networked information services is challenging traditional forms of academic information delivery. This viewpoint examines the potential of business process reengineering to address this challenge through creation of a new client-centered paradigm for information resource provision that will strengthen the partnerships between all information professionals.
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