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Process Review: Helping Others Help Themselves

Process Review: Helping Others Help Themselves

Title:Process Review: Helping Others Help Themselves (ID: NC09_48354)
Author(s):Kevin P. Lynch (Clarkson University)
Topics:Business Process Improvement, Business Process Reengineering, Customer Service, NC09, Planning, Support Services
Origin:NERCOMP Conferences (03/11/2009)
Type:Presentations and Seminars
Abstract:As campus technology begins to mature and stabilize, IT organizations can partner with functional areas to help them review their processes and leverage existing technology to improve information flow, increase efficiency, and allow people to focus on customers rather than chase technology.
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