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Reengineering: A Process for Transforming Higher Education

Title:Reengineering: A Process for Transforming Higher Education (ID: PUB3009)
Author(s):James I. Penrod (The University of Memphis)
Topics:Business Process Reengineering, Staffing, TQM
Origin:EDUCAUSE Publications (1991)
Type:Articles, Papers, and Reports
Abstract:Professional Paper #9. An overview of the principles and processes of reengineering (transformation) to move higher education enterprises into the new information/service economy. Includes a review of philosophies already widely used in business, applications in higher education, and implications of reengineering for information technology units. Funded by Coopers & Lybrand.
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